Random freezes with windows 7 - 64 bit

Anonymous
2009-10-28T19:01:43+00:00

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7.  Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-11-14T19:44:19+00:00

Guys,

I might have the answer to your problems.  This might fix your sleep/suspend problems and your random freezing problems.  Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings.  I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors.  I even tried swaping memory out, trying to eliminate bad memory and/or slots.  It turned out that it was a memory frequency/timings/voltage issue.  No more freezes!  If you have a similar setup, this will most likely fix it.  If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting.  You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there.  For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066  (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings.  The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep.  This solution may be partially dependent on you fixing a random freezing issue if you have one. 

In your "advanced" power settings, disable "Hybrid Sleep".  That's it!  My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP)    (ie. 6GB in 3 sticks)

Harddrive:  3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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  1. Anonymous
    2010-05-30T18:08:50+00:00

    Well, I decided to try a clean reinstall of Windows. Same hardware and same software but this time with Microsoft Security Essentials. So far not one freeze and everything works ! I will let you tomorrow if I have a freeze.

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  2. Anonymous
    2010-05-29T22:51:49+00:00

    Anyone have problems with iTunes 64 bit? I have had 2 freezes just trying to open it! I really think it a bit rich that Microsoft blame third party software for this problem when they claim on their website that 32 bit applications will work with Windows 7 64 bit. It seems that even 64 bit applications don't work let alone 32 bit! Using Windows 7 64 bit is like using Windows 95/98. It might work or it might not but whatever happens you will have to reinstall it regularly and spend most of your time trying to fix it rather than just using it!

    Hello. I've been reading this thread in the hopes of finding a solution to the same problem i've been experiencing lately. Here's my rig's specs, first of all:

    Intel Core i7, Email removed for privacy

    Win7- 64 Bit

    Geforce GTX 295 (Driver ver. 197.45), 240 CUDA cores,  Gfx factory clocked at 576 MHz, processor at 1242 MHz, 896MB dedicated video Memory

    X3 Corsair 2GB Mem sticks, Type TRX36G (@1333MHz) for a total of 6GB Ram

    MOBO is Intel Extreme PD55KG (type LGA1156), with onboard Realtek 7.1 Audio (Which I use)

    X2 WD HDD's with 500GB's in each, plus one external 1TB USB HDD for backup.

    Clean install of OS to complement a clean install of a brand-new system build, just over 5 months old!

    Now, for the past couple of weeks or so, whenever I'm browsing, or simply opening a folder, randomly, and out of nowhere, the system just stops responding! Mouse can scroll all over the place, but browser doesn't respond, nor does the folder I'm trying to open. Same applies when I'm running a game (Steam or otherwise), it freezes momentarily, then cuts back to where it's supposed to be. I updated all the drivers I could think of (Graphics, Audio, BIOS, MOBO, you name it!) and I still get those darn freeze-ups, which are sometimes immune to the CTRL-ALT-DEL commands, or sometimes ignore them for a few minutes!!

    At first, I thought it was my Chrome Browser, since every now and then, a multi-media-intensive site almost crashes it, so I used Opera, Firefox, IE8, all the same.

    Then I thought it was my P2P client, so I stopped that for a while & tested the waters, no deal.

    Then I thought it was my Anti-Virus, so i stopped it completely and offloaded it from memory, the freeze-ups still happen.

    Then I thought it was the iTunes,  (64-bit edition) especially since it's ethernet network driver is always showing an error in my Device driver list, so I removed it completely (after a few rounds of reinstall-uninstall-reinstall!!) No Deal.

    Then I thought that it might be my external HDD, so I removed that and...well you know the rest!!

    And finally, I Googled "Windows 7 64-bit random freeze" and here I am, reading about other poor souls who still can't find a solution to this issue.

    Strangely enough, I had ZERO problems with my rig 4-5 weeks back. It took everything I threw at it like a pro (COD4, Bad Company2, C&C4, Empire:Total War, World In Conflict, all in Ultra High Settings), absolutely no problems whatsoever.

    Anyone with a cure to this itch will not find me disappointed!!

     

    I believe you may be in the wrong thread.  There appear to be two types of freezes.  There are those which are "partial (the mouse remains responsive) and momentary" (yours fall into this category), and those which totally lock the system, necessitating a hard reset.  Most of the freezes discussed in this thread (and certainly mine) fall into the latter category.  In the course of researching my issues, I have seen other threads that address partial/momentary freezes, and you may have more luck posting there.

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  3. Anonymous
    2010-05-29T22:23:56+00:00

    Anyone have problems with iTunes 64 bit? I have had 2 freezes just trying to open it! I really think it a bit rich that Microsoft blame third party software for this problem when they claim on their website that 32 bit applications will work with Windows 7 64 bit. It seems that even 64 bit applications don't work let alone 32 bit! Using Windows 7 64 bit is like using Windows 95/98. It might work or it might not but whatever happens you will have to reinstall it regularly and spend most of your time trying to fix it rather than just using it!

    Hello. I've been reading this thread in the hopes of finding a solution to the same problem i've been experiencing lately. Here's my rig's specs, first of all:

    Intel Core i7, *** Email address is removed for privacy ***

    Win7- 64 Bit

    Geforce GTX 295 (Driver ver. 197.45), 240 CUDA cores,  Gfx factory clocked at 576 MHz, processor at 1242 MHz, 896MB dedicated video Memory

    X3 Corsair 2GB Mem sticks, Type TRX36G (@1333MHz) for a total of 6GB Ram

    MOBO is Intel Extreme PD55KG (type LGA1156), with onboard Realtek 7.1 Audio (Which I use)

    X2 WD HDD's with 500GB's in each, plus one external 1TB USB HDD for backup.

    Clean install of OS to complement a clean install of a brand-new system build, just over 5 months old!

    Now, for the past couple of weeks or so, whenever I'm browsing, or simply opening a folder, randomly, and out of nowhere, the system just stops responding! Mouse can scroll all over the place, but browser doesn't respond, nor does the folder I'm trying to open. Same applies when I'm running a game (Steam or otherwise), it freezes momentarily, then cuts back to where it's supposed to be. I updated all the drivers I could think of (Graphics, Audio, BIOS, MOBO, you name it!) and I still get those darn freeze-ups, which are sometimes immune to the CTRL-ALT-DEL commands, or sometimes ignore them for a few minutes!!

    At first, I thought it was my Chrome Browser, since every now and then, a multi-media-intensive site almost crashes it, so I used Opera, Firefox, IE8, all the same.

    Then I thought it was my P2P client, so I stopped that for a while & tested the waters, no deal.

    Then I thought it was my Anti-Virus, so i stopped it completely and offloaded it from memory, the freeze-ups still happen.

    Then I thought it was the iTunes,  (64-bit edition) especially since it's ethernet network driver is always showing an error in my Device driver list, so I removed it completely (after a few rounds of reinstall-uninstall-reinstall!!) No Deal.

    Then I thought that it might be my external HDD, so I removed that and...well you know the rest!!

    And finally, I Googled "Windows 7 64-bit random freeze" and here I am, reading about other poor souls who still can't find a solution to this issue.

    Strangely enough, I had ZERO problems with my rig 4-5 weeks back. It took everything I threw at it like a pro (COD4, Bad Company2, C&C4, Empire:Total War, World In Conflict, all in Ultra High Settings), absolutely no problems whatsoever.

    Anyone with a cure to this itch will not find me disappointed!!

    Was this answer helpful?

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  4. Anonymous
    2010-05-28T07:51:35+00:00

    Anyone have problems with iTunes 64 bit? I have had 2 freezes just trying to open it! I really think it a bit rich that Microsoft blame third party software for this problem when they claim on their website that 32 bit applications will work with Windows 7 64 bit. It seems that even 64 bit applications don't work let alone 32 bit! Using Windows 7 64 bit is like using Windows 95/98. It might work or it might not but whatever happens you will have to reinstall it regularly and spend most of your time trying to fix it rather than just using it!

    Was this answer helpful?

    0 comments