Random freezes with windows 7 - 64 bit

Anonymous
2009-10-28T19:01:43+00:00

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7.  Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-11-14T19:44:19+00:00

Guys,

I might have the answer to your problems.  This might fix your sleep/suspend problems and your random freezing problems.  Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings.  I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors.  I even tried swaping memory out, trying to eliminate bad memory and/or slots.  It turned out that it was a memory frequency/timings/voltage issue.  No more freezes!  If you have a similar setup, this will most likely fix it.  If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting.  You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there.  For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066  (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings.  The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep.  This solution may be partially dependent on you fixing a random freezing issue if you have one. 

In your "advanced" power settings, disable "Hybrid Sleep".  That's it!  My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP)    (ie. 6GB in 3 sticks)

Harddrive:  3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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  1. Anonymous
    2010-07-12T19:16:01+00:00

    Thanks,

    This solved my problem i've been working on for more than 2weeks now.

    Setup :

    Gigabyte GA-770TA-UD3

    AMD Phenom X4 955 3.20GHZ

    4GB DDR3 1333 RAM

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  2. Anonymous
    2010-07-07T23:51:51+00:00

    Hello, boys & girls - i bought my dell studio xps 1645 in late March, but due to circumstances -did not really get it up running until in May. Bought an I-7 processor, Window 7 Pro 64, my line of work requires me to do a great deal of multi tasking at client locations - often have internet, outlook, one or two spreadsheets, and a scanner going all the time. So I wanted a true multi-tasker machine. I was told back in Jan or Feb by an IT guy here locally NOT to buy the 64-bit because it didn't work. Wish I had listened to him. The Dell techs have done everything they can to help me out, short of telling me that I screwed up by buying the 64-bit. But trust me - i have had it running with many programs open and peripherals connected, and running wirelessly in my living room with no peripherals and only internet and outlook going. Freezes occur in so many scenarios that i have given up trying to find a single solution. I have learned to cntrl+s very routinely while i am working to avoid having to do much work over again. Somebody please tell me that Microsoft has a plan to fix this.

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  3. Anonymous
    2010-07-07T05:17:14+00:00

    I just got a new laptop 2 weeks ago:

    Acer Aspire 5820TG

    Intel Core i5 processor 520M (4 x 2.4ghz)

    4gb DDR3 RAM

    ATI Mobility Radeon HD 5470 (512mb)

    Windows 7 Home Premium (64 bit)

    Nowhere near the highest spec laptop available I expect, but no slouch either and perfectly capable of running a 64 bit OS quite easily. Basically, after doing everything I know to (within reason) minimalize, configure and optimize my system environment for maximum performance, it's still not quite running as I think it should. Ever since I got it whatever I do the computer freezes for a second or two fairly regularly, which doesn't sound like a huge problem but as I play proper 3D games it means I end up crashing or dying whenever one of these little freezes occurs.

    I'm positive there's nothing wrong with any of the hardware, as in my experience that sort of thing either works perfectly or not at all and I've run processor, memory and hard drive tests on it anyway. All my hardware drivers are up-to-date and I did a flash BIOS update to the latest version, which was only released a week ago. Windows 7 is fully updated with critical and optional updates. I've not got much installed on it yet as it's only 2 weeks old - about 6 applications and 6 games, apart from Microsoft software and these are things I've used before in Vista and XP (both 32 bit) with no performance related problems. Unfortunately we need things like advanced internet security software packages these days and I suspected that McAfee Security Center was maybe the cause of it, although I'd streamlined my protection as much as possible. So I uninstalled that (while offline) and installed BitDefender Anti-Virus which is good for performance apparently and turned on Windows Firewall aswell of course (perfectly adequate in my opinion). Even during the short time I had no anti-virus installed and no firewall active I noticed it was still freezing briefly now and then, so nothing to do with that then. Obviously I have no viruses on my system, use Disk Cleanup regularly, have used Disk Defragmenter (though my file fragmentation status is 0% apparently anyway), have used a good registry cleaner to delete dead links to uninstalled programs, blah blah blah and all to no avail.

    So now I'm finally thinking it must be this latest Microsoft OS and after doing all my computery chores I feel justified in looking at the Microsoft support website and posting this little rant. I notice many many people have had this freezing problem and that this thread for example was started about 9 months ago and still there's no critical or optional update to deal with it. I think I'm right in saying there's not even a hotfix for this issue. If not I apologise but then I shouldn't really have to search for something like this on the internet just to get my brand new computer running seamlessly as it should and is more than capable of doing in 64 bit mode.

    With regards to this solution kindly outlined by Smoothf1, I'm sure it works fine for a BIOS that has advanced settings but my Insyde BIOS just has standard settings (even after the latest update), none of which include the settings mentioned in this solution unfortunately. I certainly don't blame that on Acer or Insyde though because Microsoft can't and shouldn't rely on third-party companies to ensure the correct performance of Windows.

    Windows 7 is approximately £120 in the UK depending on the version of course, which is fair enough as it's an entire OS, not just a game or whatever. I just wish it would work properly straight out of the box as it were, rather than customers having to delve into a lot of jargon they're not really interested in. I love technology but nowadays I find myself having to download, install, update and configure things (which is not all automatic and would be just as inconvenient if it was) more than actually using the programs it seems. In my opinion Microsoft are far more interested in adding unnecessary features and visual effects to Windows in an effort to make it look even nicer and more functional, when in fact it's less functional because system performance isn't really one of their priorities anymore.

    Less filler and more substance please. Quality, not quantity.

    If there is a hotfix or workaround, could someone kindly let me know as I'm really bored trying to solve this now. If not then I'll have to go back to Vista I suppose, since Microsoft have almost complete monopoly, then come back to Windows 7 after a year or so when the creases have been ironed out, like I had to go back to XP when I got my first Vista laptop several years ago.

    Thankyou and goodnight.

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  4. Anonymous
    2010-07-06T13:40:50+00:00

    Make sure you did not download anything that should not be needed for you. Some contains malware or even virus that might harm your computer. Try using Safe mode and shut down it safely and open using normal mode.

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