Random freezes with windows 7 - 64 bit

Anonymous
2009-10-28T19:01:43+00:00

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7.  Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-11-14T19:44:19+00:00

Guys,

I might have the answer to your problems.  This might fix your sleep/suspend problems and your random freezing problems.  Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings.  I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors.  I even tried swaping memory out, trying to eliminate bad memory and/or slots.  It turned out that it was a memory frequency/timings/voltage issue.  No more freezes!  If you have a similar setup, this will most likely fix it.  If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting.  You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there.  For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066  (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings.  The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep.  This solution may be partially dependent on you fixing a random freezing issue if you have one. 

In your "advanced" power settings, disable "Hybrid Sleep".  That's it!  My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP)    (ie. 6GB in 3 sticks)

Harddrive:  3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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  1. Anonymous
    2010-09-11T06:51:50+00:00

    Windows Hotfix KB2265716 ("A computer that is running Windows Server 2008 R2 or Windows 7 stops responding randomly"), released August 15, 2010, may be helpful to some.

    See http://support.microsoft.com/kb/2265716/en-us

    This seems to have worked for me (7 days with no freezes). Running 64bit Windows 7 on an Acer Aspire 5740. I was getting regular freezes, where the keyboard and mouse buttons became inactive. I could move the cursor with the mouse or touchpad, but not select anything. After about 1 min, everythng returned to normal and the keystrokes/clicks were processed (I usually typed ALt/TAB so that I could easily see when the system unfroze).

    This seemed much more like a deadlock and timeout, as described in the hotfix,  than the sorts of solutions proposed above, although of course there may be several distinct problems being reported (and some solved) in this thread. The hotfix mentions LSASS and Redirected Drive Buffering Subsystem (Rdbss.sys) driver as being involved. Limted digging suggests that the latter is inviolved with network file share connections, which I do have, but others may not.

    PS Changing the Windows theme to a non-Aero version as also suggested above did change the freeze behaviour - before changing the theme the cursor would not move. Otherwise as above.

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  2. Anonymous
    2010-09-09T10:56:50+00:00

    Same here I'm afraid. The problems are numerous and won't go away. I've decided to cut my loses and conduct a clean install because the 20 or so repair installs were obviously not working. The thing froze very soon after I had reinstalled Windows 7 64bit, though at least the problems aren't as bad for now. I'm not going to download any of the Windows updates either because it's partly to do with those, though who has the time to turn each of the 40+ updates on one at a time and then reboot your computer after each time? I certainly don't. I usually hate Apple and that Steve Jobs, but you know what? Never before does that idiot and his wares look so enticing. On this particular machine I have had more trouble than I've ever had with and MS OS - Vista included. I purchased Windows 7 on launch because of the very fact that Vista (I thought at teh time) was a complete disaster, but I have to say for all the nice and improved features and functionality, Windows 7 has caused me no end of pain. From constant random and undocumented freezing, mouse constantly lagging, mice losing power, USB ports not recognizing devices, frozen taskbars, uncontrollable volume switch which either goes up or down by itself, updates which cause more harm than good (such as loss of keyboard function after one such update)... the list goes on and on ad infinitum. This is from Windows 7 alone and I seriously only have good things to say about Vista *gasp*.

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  3. Anonymous
    2010-09-08T18:30:54+00:00

    I have a similar issue with freezing. Machine specs are:

    Gigabyte 790FXUDP5 Motherboard

    8 GB Ram (4 x 2GB)

    AMD Phenom 955 Black Edition

    GTX260 Graphics

    Sata HDD

    IDE DVD/RW

    I have Windows 7 Professional x64 installed, and experience the freezes with a clean install or not. Most of the time I find that the machine freezes whilst I am scrolling through long lists of items inside my backup program, or my media catalog or during a directory scroll in Explorer etc. The machine will just stop dead in its tracks and wont respond to keyboard commands, requiring a hard reset.

    I have installed today the latest hotfix from Microsoft http://support.microsoft.com/kb/2265716/en-us aimed at fixing such issues. The situation is much improved, as it now just reboots in the middle of whatever I was doing, relieving me from the physical effort of having to lean over and press the reset button.

    It is annoying in the extreme, and completely random other than for the scrolling activity I would be busy with. I also run Ubuntu on the same machine from time to time and it has not crashed once during such sessions, which to me rule out the hardware itself. The CPU is mostly idling at 10-15%, and memory is seldom more than 15% used, unless I run Virtualbox machines.

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  4. Anonymous
    2010-09-08T16:26:48+00:00

    So far I think I've solved my BSOD and freezing issues by booting off of the Win7 OS disc and entering the repair function. All ok now for 24hrs. 

    Absolutle F-ing joke... i am re-writing this because it froze during my other one!!! I would use the repiar thing as stated in the quote.. but unfortunately i was given a laptop with the OS already on it, and no OS disc... Im beginning to think Windows 7 is just another Vista and going to cause more hassle than anything

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