Random freezes with windows 7 - 64 bit

Anonymous
2009-10-28T19:01:43+00:00

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7.  Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-11-14T19:44:19+00:00

Guys,

I might have the answer to your problems.  This might fix your sleep/suspend problems and your random freezing problems.  Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings.  I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors.  I even tried swaping memory out, trying to eliminate bad memory and/or slots.  It turned out that it was a memory frequency/timings/voltage issue.  No more freezes!  If you have a similar setup, this will most likely fix it.  If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting.  You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there.  For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066  (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings.  The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep.  This solution may be partially dependent on you fixing a random freezing issue if you have one. 

In your "advanced" power settings, disable "Hybrid Sleep".  That's it!  My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP)    (ie. 6GB in 3 sticks)

Harddrive:  3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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  1. Anonymous
    2010-02-07T21:11:55+00:00

    Look guys and girls, i have read all your complaints about Windows 7. Yes, you asked for it, Microsoft did not. Windows Vista is a beautiful operating system once you master the navigation game, it is very roubust, security intense and does'nt have as many problems as Windows 7. It's incredible that so many people would jump so fast from Windows Vista which has a lot of practical features to one that is basically the same but with a lot of bugs. Microsoft is going to have some home runs but they are bound to have some strike outs! This is one of those strike outs right now until Microsoft can download updates that will resolve many of the problems that users are experiencing right now. The golden rule is never purchase and install the beta version of any operating system until the general public and PC magazine editors are satisfied with the initial version. This may

    take six months to a year.

    Unfortunately,your only resolve for this problem is to first uninstall Windows 7, reformat the drive and reinstall Windows 7. After reinstallation you still have problems with freezing applications, Click Start, in the RUN box type msconfig.exe. This dialog box will allow you to disable applications that automatically loaded into memory after Windows GUI is loaded into main memory and appears as your desktop. There will be several tabs to choose from, select the one that says startup and click the check box beside all the programs except those that say " SYSTRAY or Expolrer.exe", and click ok. A dialog box will appear and ask you to restart now or later, click restart now.

    After the system restarts and your at your desktop, run one application at a time for 20 to 30 minutes. When and if you experience a freeze in a particular application, make a note of that application, close it using task manager. Use this process for every application until the last one in your program folder has been launched. Uninstall those that freeze up. If this resolves your problem then the problem is a compatiblity/ driver problem with those problem applications also use the program compatibility utility. If neither of these solve your problem then uninstall 7 and roll back to Vista, home sweet home!

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  2. Anonymous
    2010-02-06T00:57:39+00:00

    I have been experiencing the random lockups with the power button hold for 5 seconds as the only alternative also.  I am running AVG 9 just like you.  I will be removing it this evening.

    Dell Studio XPS

    i7-920 2.67GHz

    4GB RAM

    Win 7 X64

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  3. Anonymous
    2010-02-05T17:35:50+00:00

    i cant find the audiodg.exe process . is it any chance that i dont have this process on my windows 7 32 bit prof ?

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  4. Anonymous
    2010-02-05T16:02:05+00:00

    Hi again :)

    @passionfly1: You are right, on my system it was also a problem with the audiodg.exe. After aprox. 16 hours without errors, win7 freezes (i'am on the edge of reason) again from time to time, after killing audiodg.exe the freezes stops immediately. On the the second graph (Ressourcemonitor, HDD) the queue-length going from 1.00 to 0.01 units. Before i killed the exe (and the 16 hours after installing the new gfx-driver) the length was always at a minimum value of 1.00. Now i have disabled all System Sound Effects (ControlPanel->Sound->*(device)->Propoerties->System Sound Effects->Disable all system sound effects) and it works fine with a mimium of hdd queue-length and max. activity. I don't understand why it works 16 hours and then my pc decide to annoying me again (by a identical using profile before and after these 16h) but this is not so important i think now it finally works. Many thanks for pointing me the right direction!!!  

    (Sound: AnalogDevices - SoundMax Integrated Digital Audio HD, Driver: 6.10.2.6585)

    this is what I posted in this forum here in a reply to a possible solution. You may find it very helpful. Not sure how to link to the specific post in the whole thread so here is the part. His solution and my solution. Both (in theory and practice) should do the trick to stop this audiodg.exe from going apenuts:

    Problem solved (this time for real it seems, no crashes for several days!)

    Problem

    Windows spontaneously reboots but gets stuck at the first stages of booting (unsure exactly where). In order to start the computer I have to switch off the main power supply at the PSU for a few seconds and then turn the computer on.

    This happens more frequently when gaming then otherwise, but oddly never while being active. That is, reboots only happen if I'm in a game but I don't touch the controls for a while (around 30s).

    System

    Windows 7, 64-bit

    Athlon II X4 620

    2GB DDR3 1333Mhz

    Did not work

    • Slowing ram down to 800Mhz
    • Updating drivers
    • Disabling power saving options in windows and / or switching off cool 'n' quiet support in bios.
    • Probably a bunch of stuff I forgot and that never made sense anyway.

    Seems to be working

    After a whole lot of googling I've found several prople claiming it's a problem with audio drivers. Apparently some have successfully solved the problem by upgrading the drivers. At least one who had several audio devices had disabled all but one. I disabled ATI HDMI output and Realtek digital output and kept Realtek high definition audio(for headphones) and my Logitech USB speakers (which have a build in sound card of sorts). So far it seems to be working.

    My reply:

    this is what I am starting to think too its the audiodg.exe (the go-between file between the OS and your sound card drivers to ensure system stability is actually causing MAJOR system instability) I have many posts in these forums about this file and either disabling (like you did) many audio drivers/features to prevent this file from triggering or leaving them enabled like I have done and actually controlling the audiodg.exe memory use with clever light-weight processes/task memory utilities. The thing to note is that the faster your RAM chips run at (hence my previous recommendations at lowering your memory speed to 800mhz), the more likely this weird instability is likely to trigger.

    I use Minimem 1.3 (freeware), Cleanmem 1.4.0.2 (freeware) and Smartram (by IOBit, freeware) to manage this file specifically (and the OS as well) and prevent it from allocating more memory then it is reasonably supposed to use. I have seen on my system in games this file hogging up to 1GB of system commit memory. By either not releasing it once used or leaking it (not sure which). These 3 small utilities keep this process in check. Cleanmem runs as a scheduled task actually at 5 min intervals reallocating back to the system memory that is not being relinquished back. This is a very clever utility and you should look into it at how it maintains clean memory usage in the system as a whole, not just audiodg.exe. It uses Microsoft's own internal calls to keep memory misallocation from happening on your system. Its a very cleverly done lil app.

    Here are some good links to read about it and corroborating articles:

    http://www.pcwintech.com/cleanmem

    additional info:

    http://smallvoid.com/article/winnt-system-cache.html

    and

    http://blogs.msdn.com/ntdebugging/archive/2007/11/27/too-much-cache.aspx

    and

    http://technet.microsoft.com/en-us/sysinternals/bb897561.aspx

    and

    http://msdn.microsoft.com/en-us/library/ms682606(VS.85).aspx

    and

    http://msdn.microsoft.com/en-us/library/ms686234(VS.85).aspx

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