Random freezes with windows 7 - 64 bit

Anonymous
2009-10-28T19:01:43+00:00

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7.  Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-11-14T19:44:19+00:00

Guys,

I might have the answer to your problems.  This might fix your sleep/suspend problems and your random freezing problems.  Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings.  I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors.  I even tried swaping memory out, trying to eliminate bad memory and/or slots.  It turned out that it was a memory frequency/timings/voltage issue.  No more freezes!  If you have a similar setup, this will most likely fix it.  If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting.  You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there.  For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066  (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings.  The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep.  This solution may be partially dependent on you fixing a random freezing issue if you have one. 

In your "advanced" power settings, disable "Hybrid Sleep".  That's it!  My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP)    (ie. 6GB in 3 sticks)

Harddrive:  3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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  1. Anonymous
    2010-01-15T20:01:49+00:00

    In my case, the following critical errors always occur before the freeze:

    Event 219, Kernel-PnP

    The driver \Driver\UBHelper failed to load for the device IDE\CdRomHL-DT-ST_DVDRAM_GT30N_____________________1.01____\4&1f2e3f97&0&0.1.0

    or

    Event 1001, Dhcp-Client

    Network Card with network address xxxxxxxxxx. The following error occurred:0x79.

    Your computer will continue to try and obtain address on it own from the network address

    I sometimes have no freeze for a day and then the next day freezing several times in one hour.

    I also tried to disable the 'Workstation' service but noticed that it actually caused the freeze in some cases.

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  2. Anonymous
    2010-01-14T16:50:41+00:00

    I installed the ATK0110 driver on my failing computer, and it rebooted, connected to the net and sat happily for a few hours without a hitch.

    It's going to be a pain to set it back up again properly, and I'm not doing that today. But the fact it went from freezing within a few minutes of boot up literally every time it rebooted, to simply booting fine and idling without a hitch gives me a little hope.

    I hope the problem really was as simple as this.

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  3. Anonymous
    2010-01-11T11:42:18+00:00

    Hi,

    i have been searching forums for a while now for a difinitive solution to this freezing issue, and as far as i can tell, there is more than one solution depending on the individuals hardware. For me what has fixed/stabilised the issue is to perform an update based around some ASUS motherboard drivers.

    In my situation the computer would freeze after start up, maybe within 5 minutes. the only way to get around this freeze was to hard boot it as no I/O was recognised. One clue that landed me to my solution was a large number of people using ASUS motherboards, and Creative sound cards also the Intel bridge chipsets seemed to feature alot, oh and of course windows 64 bit.

    i simply downloaded and used the ATK0110 driver utillity, and now i have been freeze free for a long period of time.

    i hope this helps.

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  4. Anonymous
    2010-01-02T16:35:00+00:00

    What solved the freezing problem for me was turning off the Workstation service.

    This is not an ideal solution, as this is the service used to manage remote connections using SMB protocols (e.g. remote desktop, file and printer sharing, etc.).

    However, once you've started the computer, you can go to start, type "services" and run as admin, then find Workstation and double click to open it's properties, there you can set it to start manually, and then simply press the start button. I haven't had any freezes using this method, however this is still far from satisfactory.

    Right now I'm thinking maybe the service file got corrupted, and I'm looking into ways to repair it, but have had no luck with that so far.

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