Random freezes with windows 7 - 64 bit

Anonymous
2009-10-28T19:01:43+00:00

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7.  Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-11-14T19:44:19+00:00

Guys,

I might have the answer to your problems.  This might fix your sleep/suspend problems and your random freezing problems.  Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings.  I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors.  I even tried swaping memory out, trying to eliminate bad memory and/or slots.  It turned out that it was a memory frequency/timings/voltage issue.  No more freezes!  If you have a similar setup, this will most likely fix it.  If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting.  You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there.  For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066  (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings.  The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep.  This solution may be partially dependent on you fixing a random freezing issue if you have one. 

In your "advanced" power settings, disable "Hybrid Sleep".  That's it!  My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP)    (ie. 6GB in 3 sticks)

Harddrive:  3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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  1. Anonymous
    2009-12-21T18:20:09+00:00

    One thing I've noticed is that the freeze often happens when an alert from the system tray (eg: Windows Messenger, TweetDeck alert etc) pops up. It often freezes when one of these alerts begins to fade, almost like it has something to do with applying fading transparency.

    Funny you should say that, this seems to be when I see my freezes too.

    I read somewhere else that someone solved this problem by switching the desktop to windows classic, I have not tried this and don't see the point, I like Windows 7 look

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  2. Anonymous
    2009-12-21T18:18:02+00:00

    Just an update on where I am at - fixed hopefully.

    Had built a new i7 unit with Gigabyte GA-P55-UD3R, 2*2gb, Sapphire 4890, Samsung hd.

    I was getting freezes all over the place. Updated every driver, bios etc.

    Took out 1 of the 2gb of ram and all was fine, and found 1 stick of ram was faulty.

    Even with the good 1 *2gb it frooze on large file transfers.

    Also, found out the ram I had was not compatible - from the corsair & crucial websites.

    RMA'd the 2*2gb and got compatible ram - 2*2gb again and was playing MW2 today.

    initial ram - Corsair 4gb (2x2gb) Ddr3 1333mhz Xms3 Memory Kit Cl9 (9-9-9-24)

    replaced with - Crucial 4GB (2x2GB) DDR3 1333MHz/PC3-10600 Memory Kit CL9 1.5V

    Thanks to the folks who sugested I take out 1 of the ram, helped to solve it for me.

    K

    All still running ok?

    I don't suppose you have the part number for your ram by chance?

    What is MW2?

    I just dropped the voltage on my ram from 1.65v to 1.55v and trying this for moment

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  3. Anonymous
    2009-12-21T02:06:19+00:00

    One thing I've noticed is that the freeze often happens when an alert from the system tray (eg: Windows Messenger, TweetDeck alert etc) pops up. It often freezes when one of these alerts begins to fade, almost like it has something to do with applying fading transparency.

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  4. Anonymous
    2009-12-19T21:46:09+00:00

    I really hope a fix is found soon as this is becoming annoying as I am unable to use my computer properly and certainly am not making any use of my new quad core processor and Direct X11 gfx card, maybe I will stick with Linux if it is stable and use Wine until M$ eventually release a fix Win7 SP1 anybody?

    if you have a hardware problem in your PC how exactly is a service pack going to help you to correct a hardware issue of incorrect memory timings in relation to your Mobo? I am not saying you have one but do u see how silly this statement is if ppl have their memory timings set wrong or incorrect voltages for the memory speed. Or even memory speeds too fast for the processor they have. A service pack wont do jack to help these issues.

    What would help is if Microsoft creates error codes that are aren't meant to be read by ppl with Computer Science degrees but normal ppl who have some base to work off of to tackle these errors. THAT would help everyone.

    Well, I agree in principle to the above statement, but I am using the timings as set out by Corsair for my ram and also the same as set out by Asus QVL for my Ram.

    Something is certainly adrift somewhere as Bios only sees 4087MB not 4096MB of ram, but why? where has the other 9MB gone and why is this the case when using both Asus and Corsair recommended memory timings and voltages?

    Also Linux running fine no freeze no crash and really puhing this to limits running two VM's inside of SUSE x64 compiling wxWidgets, playing music, surfing the web scrolling mouse and using drop downs on web pages, and to top it off playing Tux racer all at the same time, I admit this is only for one day so far but nether the less no problems, surely if this were incorrect timing issues with ram I would be experiencing the same problems in Linux?

    Don't get me wrong I am not starting a Linux/Win7 is better debate, the web is full of these if you want to waste your life reading the flames, but it certainly helps me to pin point the cause of these problems logic dictates that if I am not getting these problems running identical hardware in Linux as Win 7 then it is either a driver issue or a Win7 issue or a combination of the two.

    I am really peeved that I have forked out for Win7 after using RC and Beta without problems for most of this year and then when I buy a copy it turns out to be more unstable than the beta!

    Laws on software licensing really need to change, I should be entitled to return Win7 for a full refund due to not being fit for purpose, if I bought a piece of hardware that behaved like this, I could return it for a refund or exchange, not so with software if you buy buggy software you are stuck with it and are at the mercy of the vendor to release a fix or not if they choose not to, they have your money and there is no way of getting it back!

    Sorry but someone or many need shooting for this outrage and if I sound negative it is because I am! this really does not score well for me, especially after the Vista fiasco, I do not care who's fault it is, I want someone to take ownership of this problem and solve it.

    Well been running Suse x64 bit without a single problem using the radeon drivers, and I have really pushed this through it paces, built a gentoo linux inside a vm played loads of movies, games , played music played online games and scrolled mouse all in combination with one another and have yet failed to crash system once.

    I am now back on Win 7 today after installing latest ATI Catalyst and so far have not had a problem on Win 7 either, most odd???

    Not experienced any screen corruption either.

    Too early to say if problem is fixed but almost an entire trouble free Win7 day yeah!!

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