Random freezes with windows 7 - 64 bit

Anonymous
2009-10-28T19:01:43+00:00

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7.  Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2009-11-14T19:44:19+00:00

Guys,

I might have the answer to your problems.  This might fix your sleep/suspend problems and your random freezing problems.  Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings.  I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors.  I even tried swaping memory out, trying to eliminate bad memory and/or slots.  It turned out that it was a memory frequency/timings/voltage issue.  No more freezes!  If you have a similar setup, this will most likely fix it.  If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting.  You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there.  For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066  (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings.  The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep.  This solution may be partially dependent on you fixing a random freezing issue if you have one. 

In your "advanced" power settings, disable "Hybrid Sleep".  That's it!  My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP)    (ie. 6GB in 3 sticks)

Harddrive:  3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

Was this answer helpful?

80+ people found this answer helpful.
0 comments No comments

966 additional answers

Sort by: Most helpful
  1. Anonymous
    2009-12-15T20:39:51+00:00

    Hmm bunching up a load of other peoples quotes now and making it sound like one voice now... that's gonna help.

    Why not bunch up the real suggestions I made (i.e. hotfixes, kb articles, create driver driver issues etc).

    Anyway this goes to show this thread has now lost all meaning and should be frozen.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2009-12-15T20:33:50+00:00

    If you are running other 64 bit operating systems fine that utilize all hardware then YOU DON'T have a hardware problem. It is silly to jump to conclusions. Not everybody has the same issue (that's why they should be logging their issue on seperate threads).... don't expect this thread to get anywhere (too much noise).

    That's true but I did not experience sudden restarts until Win7 came about all along having a bad memory timing issue lurking in the background cause me to confront these hardware problems which Windows 7 detected rather violently. If Linux or XP are not showing the symptoms but Windows 7 does maybe its a sensitivity issue of the OS in detecting these off-kilter timings. But the short end of the story is I did have a hardware issue that once fixed made sudden restarts stop completely and my computer is running very nice and behaving and i love it!

    If you think Linux is less sensitive that Windows 7 you've got another thing coming LOL :).

    This probably fixes YOUR issue as YOU hard a hardware related issue and decided to visit a Windows 7 forum with your hardware issue ;)

    I have no hardware issues thankyou (I've been building PC's since the early 1980's).

    Not all the issues here are like yours if you read the thread carefully. And people have been going on about memory timings before. Again if they have hardware issues they should goto TomsHardware.com :).

    If you have nothing usefull for ppl here , please leave. Noone need comments like yours " goto imdabest.com ".

    U are a crack on hardware ? fine but if you can't resolve the whole bug for everyone , stay back and watch adult talk. And for your information my hardware was checked about 10 times by different people certified in IT.

    The bug IS the OS.

    How does this post actually offer advice for someone with a Freezing problem?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2009-12-15T20:32:30+00:00

    @Passion I'm not attacking anybody - it's just you are plain and simply wrong in most scenarios. I've already contributed possible solutions that have helped some people (i.e links to Windws 7 hotfixes for Windows 7 problems) which has resolved some people's issues - BUT NOT ALL. And like I say your fix will help some other people with their hardware issues which may be related to Windows 7. So good on you.

    But you have a hardware issue and not a Windows 7 issue. It is important to distinguish this fact and understand you are coming up with any definitive solution here - you are not ... and if you read earlier this thread - you were not the first to mention this

    • so it's hardly a revelation. Exactly the same cure could be used for Linux 64 or Vista 64 if you indeed had these issues. Then again Windows 7 might be allocating memory in certain scenarios badly.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2009-12-15T20:01:02+00:00

    If you are running other 64 bit operating systems fine that utilize all hardware then YOU DON'T have a hardware problem. It is silly to jump to conclusions. Not everybody has the same issue (that's why they should be logging their issue on seperate threads).... don't expect this thread to get anywhere (too much noise).

    That's true but I did not experience sudden restarts until Win7 came about all along having a bad memory timing issue lurking in the background cause me to confront these hardware problems which Windows 7 detected rather violently. If Linux or XP are not showing the symptoms but Windows 7 does maybe its a sensitivity issue of the OS in detecting these off-kilter timings. But the short end of the story is I did have a hardware issue that once fixed made sudden restarts stop completely and my computer is running very nice and behaving and i love it!

    If you think Linux is less sensitive that Windows 7 you've got another thing coming LOL :).

    This probably fixes YOUR issue as YOU hard a hardware related issue and decided to visit a Windows 7 forum with your hardware issue ;)

    I have no hardware issues thankyou (I've been building PC's since the early 1980's).

    Not all the issues here are like yours if you read the thread carefully. And people have been going on about memory timings before. Again if they have hardware issues they should goto TomsHardware.com :).

    If you have nothing usefull for ppl here , please leave. Noone need comments like yours " goto imdabest.com ".

    U are a crack on hardware ? fine but if you can't resolve the whole bug for everyone , stay back and watch adult talk. And for your information my hardware was checked about 10 times by different people certified in IT.

    The bug IS the OS.

    Was this answer helpful?

    0 comments No comments