Random freezes with windows 7 - 64 bit

Anonymous
2009-10-28T19:01:43+00:00

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7.  Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-11-14T19:44:19+00:00

Guys,

I might have the answer to your problems.  This might fix your sleep/suspend problems and your random freezing problems.  Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings.  I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors.  I even tried swaping memory out, trying to eliminate bad memory and/or slots.  It turned out that it was a memory frequency/timings/voltage issue.  No more freezes!  If you have a similar setup, this will most likely fix it.  If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting.  You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there.  For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066  (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings.  The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep.  This solution may be partially dependent on you fixing a random freezing issue if you have one. 

In your "advanced" power settings, disable "Hybrid Sleep".  That's it!  My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP)    (ie. 6GB in 3 sticks)

Harddrive:  3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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  1. Anonymous
    2009-12-08T14:10:01+00:00

    I have random freezes with Windows 7 ultimate 64bit. I get a weird noise from speakers and no power on mouse and keyboard. All this when using 4gb RAM. When I remove one dimm everything seems to be fine. Also had the problem when installing. It doesn't matter which dimm I use or in which slot I put it. I had a LiveCD Memtest running overnight for each dimm and for both and no errors occured.

    System specs:

    CPU: Intel i7 860

    MB: Gigabyte P55 UD4

    GPU: Nvidia GTX275

    RAM: 4GB (2x2GB) Corsair Dominator 1600

    Also tried to set maximum memory setting to 4096 manually from msconfig>boot>advanced while on safe mode. Didn't work.

    Please, any help would be nice.

    Thanks in advance.

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  2. Anonymous
    2009-12-08T13:48:59+00:00

    Same problem here. Runs fine in safe mode but it freezes everytime i go into regular windows. Sometimes i can get 10 mins out of it if im lucky. It starts freezing the active program then the whole thing eventually goes under.

    Really frustrating >.< ive been fighting this all night long thinking it was a bad driver or or process. I disabled everything with MS config except for the microsoft stuff and still no dice

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  3. Anonymous
    2009-12-08T02:18:15+00:00

    Windows 7 64bit* forgot to mention

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  4. Anonymous
    2009-12-08T02:15:07+00:00

    Hi I have been having these same random freeze issues for well over 4 weeks. While browsing the internet. When I put in a USB key. While trying to open a powerpoint presentation (one on which I had worked for many hours without trouble) on the day of the presentation- no joy. Needless to say I am a bit miffed. It is really frustrating because this laptop is so new and should be compatible with 7. I have updated the drivers to the best of my ability, installed the USB hotfixes and updated my NDVIDA software...

    Lenovo IdeaPad Y430

    Intel Core 2 Duo P7450 2.13Ghz

    4GB RAM

    Microsoft system management BIOS driver version 6.1.7600.16385

    This really sucks. I am only posting this here so that I can add my voice to the clamor and hope that Microsoft notices.

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