Random freezes with windows 7 - 64 bit

Anonymous

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7. Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

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Anonymous

Guys,

I might have the answer to your problems. This might fix your sleep/suspend problems and your random freezing problems. Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings. I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors. I even tried swaping memory out, trying to eliminate bad memory and/or slots. It turned out that it was a memory frequency/timings/voltage issue. No more freezes! If you have a similar setup, this will most likely fix it. If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting. You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there. For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066 (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings. The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep. This solution may be partially dependent on you fixing a random freezing issue if you have one.

In your "advanced" power settings, disable "Hybrid Sleep". That's it! My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP) (ie. 6GB in 3 sticks)

Harddrive: 3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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966 additional answers

Anonymous

2012-01-22T02:45:35+00:00

apparently my PC realized it had not had a lockup in four days, because it worked like the dickens to get the average back to 2 a day...

Yay.

Get back to work Microsoft!!!!

I too am STILL waiting for a "Hotfix" that actually WORKS!

Yet it'd be nice to know that Microsoft is actually listening/reading this thread, and ARE actually working on a permanent FIX?

I have 3 weeks before my daughter needs her PC again for UNI, and I really don't want to send her back a $2,000.oo+ paper weight!!!!!

Hello?.....Microsoft?.... Anyone there?
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Anonymous

2012-01-21T17:08:08+00:00

apparently my PC realized it had not had a lockup in four days, because it worked like the dickens to get the average back to 2 a day...

Yay.

Get back to work Microsoft!!!!
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Anonymous

2012-01-20T11:40:03+00:00

Hi thecreator,

yeh, I set the disks to never power down, battery or plug when it was first raised here. But thanks for the reminder....
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Anonymous

2012-01-20T04:33:27+00:00

I have now tried everything!!!

Last night I was on my laptop, not even conected to the net. And it froze in the middle of doing a word document. I then did the last thing I wanted to do which was to remove AVG and any other protection, guess what? it just froze again.

HOW DO WE GET MS TO TAKE NOTICE OF THIS!!!! IS THERE SOME CAMPAINE WE CAN MOUNT TO SHAME THEM INTO AT LEAST ACKNOWLEDGING THE ISSUE???

Hi goneil99,

Have you adjusted your Power Options in the Laptop to keep the Hard Drive from spinning down to Save Electricity?

It appears that Microsoft has a timing issue in the operating system. It can power up the Hard Drive fast enough to satisfy a timer, before it locks up.

I have been reading ideas on this from past posts here.
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