Random freezes with windows 7 - 64 bit

Anonymous
2009-10-28T19:01:43+00:00

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7.  Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-11-14T19:44:19+00:00

Guys,

I might have the answer to your problems.  This might fix your sleep/suspend problems and your random freezing problems.  Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings.  I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors.  I even tried swaping memory out, trying to eliminate bad memory and/or slots.  It turned out that it was a memory frequency/timings/voltage issue.  No more freezes!  If you have a similar setup, this will most likely fix it.  If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting.  You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there.  For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066  (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings.  The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep.  This solution may be partially dependent on you fixing a random freezing issue if you have one. 

In your "advanced" power settings, disable "Hybrid Sleep".  That's it!  My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP)    (ie. 6GB in 3 sticks)

Harddrive:  3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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  1. Anonymous
    2012-01-14T06:05:31+00:00

    +1 RandomFellow

    I TOTALLY agree

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  2. Anonymous
    2012-01-14T06:01:16+00:00

    Hi all,

    Here’s my story so far, re-Win 7 64bit random freezing and re-boots.

    System specs:

    i5 2500K CPU LGA 1155 3.3GHz (no overclock-ever) CM Hyper 212 Plus cooler, arctic silver-5 TP

    Gigabyte GA-P67A-UD3R Board (now GA-Z68XP-UD3R)

    4x2Gb sticks of G-Skill DDR3 1600Mhz PC 12800 RL 9-9-9-24(CL9D-8GBRL)

    Sapphire ATI HD 5770 Vapor-X  OC-Ed 1GB GDDR5 PCIe

    intel X25-M 320s 120Gb MLC G3 SSD Drive (system drive)

    2x320Gb Seagate ST3320620AS in RAID O (firmware upgraded from AAK to AAM) (programs & games)

    WD 1TB 64M Sata3 WD1002FAEX (storage & backups)

    Pioneer SATA DVR-219L DVD Burner

    Corsair HX-620w PSU (now Vantec ION2 620w PSU)

    Microsoft Windows 7 Home Premium 64Bit

    Fearing I had some faulty hardware as suggested in this thread, I have replaced the following;

    Motherboard, from GA-P67A-UD3R (9mths old),(not B3 rev), to Brand new GA-Z68-XP-UD3R

    PSU, from HX-620w (9mths old) to Brand new Vantec ION2 620w

    All the rest of the hardware is less than 9mths old, and I refuse to fork out for MORE!

    CPU passed 8hrs of prime95 torture testing

    RAM passed 5 consecutive passes of MEMTest 86+ (64bit) after 3 consec passes of Windows RAM test

    First off, I myself began experiencing these problems after I downloaded & installed “Windows Updates”. Prior to this, my daughter’s new PC was running fine!

    I have updated the board’s BIOS from F4 to F6c, installed latest graphics drivers + all other drivers from manufacturer’s websites only. Re-installed (after low level formatting) OS to SSD drive 4 times (ACHI mode) BIOS set to “Fail Safe Defaults”. All other drives disconnected. Changed power settings to High (everything under “advanced settings” HDD, NIC etc, etc) no sleep state whatsoever.

    Ran Malwarebytes, CCleaner 64bit, MSE.

    Downloaded & installed Hotfixes;”Fix322397”,” Fix302249” = No joy!

    No AV installed other than MSE.

    Disabled all non-microsoft services in msconfig, (only others are intel services for SSD drive, as no other software is installed apart from MB drivers, no APPS)

    The PC has gradually gotten worse, now won’t even install updates, (causes failure-freeze-then consequent reboot), will not stay “alive” long enough to perform a “Windows Repair” install. Freezes are totally random in nature, 30secs – 5 mins mostly, sometimes hours (provided you don’t do anything with the PC). Double reboots, freezes on loading OS etc. Easy to cause a freeze, just run either windows update, or “rate this computer” and BAM! Freeze & auto reboot. All while “Fail Safe defaults” set in BIOS F6c.

    I’m so sick of seeing the “Windows was not shut down correctly” boot option screen! ARRRRG! It’s like the thing now has a mind of it’s own. I sat & watched  it do it’s own thing for an hour, reboot……freeze…..reboot…..download updates…..freeze… reboot, then tell me that updates FAILED and that reason is, Quote: My BATTERY is getting LOW? Seriously!?  It’s 240v mains power for christ’s sake! How much more power do you want???

     Hardware problem my a$$. This is clearly software run amuk!! And since it is only Microsoft’s software that’s on the damn thing???......

     First time I've ever had to use this forum! Apparently I cannot attach a system error report for your perusal?

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  3. Anonymous
    2012-01-14T05:53:46+00:00

    I understand there is no easy (or none at all) fix for this with either the 32 or 64 bit version, and I'm not here to complain about it though I'm sure we all have a right to... 

    All I really want to know is Microsoft still working on this issue?

    This random freeze bug has been around for nearly a year and a half, and the "hotfix" they released the middle of last year did little to nothing for a lot of people. I've been as patient as humanly possible with this and I'm about at my wits' end with Windows 7 (as I'm sure most of you are as well). I've considered re-installing Windows XP just to avoid it and am certainly never going to trust another operating system from Microsoft if nothing is done about it.

    I think the majority of us would be a little more patient with the issue if only we knew that Microsoft was at least trying to deal with it still.

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  4. Anonymous
    2012-01-14T00:25:42+00:00

    Hi Creator,

    I was running two physical HDDs, one SATA3 & one SATA2, but I disconnected the SATA2 to see if there was any kind of pwer management or time out issue. That made no difference.

    I have a D-Link wireless-n gigabit router attached by ethernet and then to a cable modem.

    I'm running Norton Internet Security 2011. Only about 3 weeks left on the subscription, but it's been stable since installation, unlike the Nortons of old. Norton is managing the Windows firewall and there is also the D-Link hardware firewall. This setup (specific anti-virus software apart) is unchanged in several years and has always been pretty stable, so wouldn't have thought it would be a problem?

    I'm sometimes getting a 'not responding', but not always. The  main indicator of problems at the moment is whether the Asrock XFastUSB utility initialises properly (P67 Pro3 motherboard). Howver, even if that hangs, I can launch Firefox and at the moment can browse quite happily.

    I've now been able to run updates on some of the Asrock drivers and utilities, but then a while ago, I went to click on the next file in ,my downloads folder and it all seized up irreparably.

    I've run CCleaner everywhere and tidied up every issue that found. After leaving the system off for a while, I've now been able to run Windows Update, which has installed 3 updates but failed to install 4 others. I got seizures when I tried this several times earlier today, yet this time the updates at least ran; such is the variable nature of this problem. I've allowed Microsoft to install Security Essentials to check for malware, even though Norton is happy, and also to run the FixIt utility for another update failure.

    Hi Stupid61,

    Remove Microsoft's Security Essentials or Remove Norton. Having both installed, causing the computer to run very slow and can cause Lockups, if the same file is accessed at the same time, by two different programs.

    Stupid61, you are using CCleaner. Try downloading TuneUp Utilities 2012 and install it. The Programmers give you a 15-Day Trial.

    http://www.tune-up.com/download/

    Run its TuneUp Registry Cleaner as well as its Broken Shortcut Cleaner and see what happens.

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