Random freezes with windows 7 - 64 bit

Anonymous
2009-10-28T19:01:43+00:00

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7.  Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-11-14T19:44:19+00:00

Guys,

I might have the answer to your problems.  This might fix your sleep/suspend problems and your random freezing problems.  Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings.  I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors.  I even tried swaping memory out, trying to eliminate bad memory and/or slots.  It turned out that it was a memory frequency/timings/voltage issue.  No more freezes!  If you have a similar setup, this will most likely fix it.  If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting.  You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there.  For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066  (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings.  The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep.  This solution may be partially dependent on you fixing a random freezing issue if you have one. 

In your "advanced" power settings, disable "Hybrid Sleep".  That's it!  My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP)    (ie. 6GB in 3 sticks)

Harddrive:  3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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  1. Anonymous
    2011-10-31T02:57:57+00:00

    Hi, Im on a laptop,windows 7 home premium and have noticed that its only on the explorer page, address bar or messenger chat boxes that it ocurrs. i.e. typing here there is no problem with any of the keys. (im not vey tachnical so could be something simple?) lets hope Peter

    Hi Peter,

    It is simple, but something that you need to live with. It is called Noise and you can only have the Telephone Company or the Cable Company come out and check your connections coming into the House for Line Noise.

    While Internet Explorer does not understand something it received, it waits until it does.

    The High Speed Connection you are using may have Line Noise. Check all connections in your home and make sure that they are tight.

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  2. Anonymous
    2011-10-30T20:51:42+00:00

    Hi, Im on a laptop,windows 7 home premium and have noticed that its only on the explorer page, address bar or messenger chat boxes that it ocurrs. i.e. typing here there is no problem with any of the keys. (im not vey tachnical so could be something simple?) lets hope Peter

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  3. Anonymous
    2011-10-30T18:47:18+00:00

    i am having screen freezes when on line but only when the h,g or ' keys are pressed. When these are pressed all typing disappears and screen freezes. To unfreeze is easy i can type any other letter and the screen unfreezes. But getting into anything that requires these keys to be entered is impossible. I had to copy and paste from Word to get into my hotmail account which has a g and h in the address. Any suggestions.

    Hi Peter,

    More information is needed. Laptop or Desktop? Which Version of 7 Home, Professional or Ultimate?If Desktop, which Brand and Model of Keyboard is being used?

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  4. Anonymous
    2011-10-30T16:33:15+00:00

    i am having screen freezes when on line but only when the h,g or ' keys are pressed. When these are pressed all typing disappears and screen freezes. To unfreeze is easy i can type any other letter and the screen unfreezes. But getting into anything that requires these keys to be entered is impossible. I had to copy and paste from Word to get into my hotmail account which has a g and h in the address. Any suggestions.

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