cannot attach pictures to my hotmail

Anonymous
2009-06-02T00:50:19+00:00

I cant send compresse dpictures through Hotmail anymore: I just bought a brand new Dell with Windows Vista & IE 8. In Hotmail, when I click on "Attach" I no longer get a choice of "FILE or PHOTO", but it opens "My DOcuments" folder directly. When I checked  "Tools - Manage Add-Ons", I don't have the "Photo Upload " tool.

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2009-06-02T07:49:23+00:00

Hello abkara,

Thank you for visiting the Microsoft Windows Vista Community site.

Try following the step in this article:

Attaching pictures to a Microsoft Hotmail e-mail

To attach pictures in Hotmail, follow the below steps.

  1. Open your Hotmail account.
  2. Click the New Message link.
  3. Click the Attach and then File link.
  4. Click the Browse button and browse to the image you wish to attach. Keep in mind that you cannot select multiple files at once. However, you can individually add each of the images or attachments you wish to add.
  5. Click Ok or OK and Attach Another if you wish to do more than one image.

If attached successfully, you should see a link with the attachment names in your e-mail. Once you're ready to send the message, click the Send button.

Viewing pictures in a Microsoft Hotmail e-mail

Keep in mind that not all e-mails will have attached pictures in them. You can determine if an e-mail has an attachment by looking for a paperclip icon in the listing of e-mails you have. However, some messages are also sent in HTML format, which means images can be included without being attachments.

To view the pictures in the e-mail, open the e-mail and click the view or download link to view the image. Also, for many commonly known images, it may already be shown in the e-mail without having to open it

This should resolve your problem.

Let us know if these steps resolve your problem.  I hope the information is useful.

Regards,


Anthony

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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44 additional answers

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  1. Anonymous
    2009-10-01T20:55:53+00:00

    Hi halfacre

    Just t let you know that the hotmail upload tool is back!! Check it out - you will be prompted to install a patch when first going to attach a photo. It is working now beautifully!! Good old hotmail - all is forgiven.

    Good luck

    Easygo

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  2. Anonymous
    2009-10-01T21:04:04+00:00

    still the same problem :(

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  3. Anonymous
    2009-10-01T21:26:21+00:00

    Faraz

    Sorry to hear that... but maybe MSN hotmail is sending the patches in batches to the various addresses (I made this one up...) because in the past my friend has received a patch/update earlier or later than myself, and going by that there is hope, keep checking and trying, it should reach you too very soon.

    Fingers crossed

    Easygo

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  4. Anonymous
    2010-10-02T05:22:45+00:00

    .....and for me too ............ been waiting for months for hotmail to bring back picture compression..........now gone the end of Sept and still not corrected.....grrrrrr!

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