Wrong or missing program icons in windows 7 start menu

Anonymous
2010-02-24T18:57:56+00:00

For unknown reasons my start menu and task bar has started showing the wrong icons. 

For example Office Outlook and several other now has a generic program icon, while some other program icons are mixed up like notepad has the vlc media player icon, the icon for a game (city of heroes) has the Paint icon and so on.

I have no idea what has caused this. The strange thing is that in "all programs" the correct icons are showing but if I right click and add them to the start menu or task bar they get an erronous icon.

Tried system restore but it doesn't work.

if I create a new user account the correct icons show in that accounts startmenu/task bar.

I would preferably trying to get my main account back in order though because it's a lot of work moving to a new user account........

Windows for home | Previous Windows versions | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-08-21T11:33:24+00:00

I found a solution for this. At least it worked for me (win 7 x64).

First, open Notepad and paste the below code:

taskkill /F /IM explorer.exe

cd /d %userprofile%\AppData\Local

attrib –h IconCache.db

del IconCache.db

start explorer

save the file as a .bat file on your desktop.

Then open explorer and navigate to C:\users\username\appdata\local\ (make sure you've select to view hidden folders) and delete IconCache.db.

Lastly, double click on the .bat file that you saved on your desktop and all icons should be restored.

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Anonymous
2010-03-02T16:42:13+00:00

Hi River99,

If the icons show properly using another user account, it is possible your user profile has been corrupted.  Try the steps in this document to fix your profile. 


Dena

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2010-08-25T18:05:38+00:00

    Your solution work awesomely!!!  Thanks!

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  2. Anonymous
    2010-08-23T13:27:10+00:00

    I was missing icons.  Tried this and it worked like a charm.  Thank you Artnoir!

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  3. Anonymous
    2010-08-04T15:05:33+00:00

    Dena,

    Rebuilding the user profile is not a valid solution to this problem.

    As noted below, the problem stems from (at least in some cases) the short-cuts in the start menu being moved between the current user and all users.

    The problem is exacerbated by shortcuts to Microsoft programs that the do not allow the icon to be set (ie rclick->properties, Change Icons is disabled).

    Esoo Keca

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