Wrong or missing program icons in windows 7 start menu

Anonymous

For unknown reasons my start menu and task bar has started showing the wrong icons.

For example Office Outlook and several other now has a generic program icon, while some other program icons are mixed up like notepad has the vlc media player icon, the icon for a game (city of heroes) has the Paint icon and so on.

I have no idea what has caused this. The strange thing is that in "all programs" the correct icons are showing but if I right click and add them to the start menu or task bar they get an erronous icon.

Tried system restore but it doesn't work.

if I create a new user account the correct icons show in that accounts startmenu/task bar.

I would preferably trying to get my main account back in order though because it's a lot of work moving to a new user account........

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Anonymous

I found a solution for this. At least it worked for me (win 7 x64).

First, open Notepad and paste the below code:

taskkill /F /IM explorer.exe

cd /d %userprofile%\AppData\Local

attrib –h IconCache.db

del IconCache.db

start explorer

save the file as a .bat file on your desktop.

Then open explorer and navigate to C:\users\username\appdata\local\ (make sure you've select to view hidden folders) and delete IconCache.db.

Lastly, double click on the .bat file that you saved on your desktop and all icons should be restored.

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Anonymous

Hi River99,

If the icons show properly using another user account, it is possible your user profile has been corrupted. Try the steps in this document to fix your profile.

Dena

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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57 additional answers

Anonymous

2012-01-01T08:23:24+00:00

Thank you vey much.. it worked for me too
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Anonymous

2012-01-01T08:14:46+00:00

A slightly better version, IMO, is the following:

@Echo Off

PushD %LocalAppData%

TaskKill /f /im explorer.exe

Del /a:h IconCache.db > nul 2>&1

Start explorer.exe

PopD

The PushD and PopD commands allow you to run the batch file from the command prompt without having to change back to your previous directory manually. I also removed the need for the Attrib command. Your version will work, so nothing against it.
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Anonymous

2011-12-20T20:44:36+00:00

I had this problem of scrambled icons on the start menu. Not sure what caused it. I simply ran Office 2010 install/repair mode and it fixed it. Even though most of the scrambled icons were not associated with Office, it nonetheless fixed everything.
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