Every time the computer is shut down, it always says installing update do not turn off your computer

Anonymous
2010-08-31T21:18:25+00:00

Original title: Windowa updates

Every time I shut down the computer ; no mater how often; it always comes up " installing 1 of 1 '

I was given help from microsoft once and it worked only for one day now it's BACK

HELP !!!!!

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2010-08-31T21:25:13+00:00

    When you were first given help, did you happen to mention your Operating System, Edition of the Operating System, Service Pack level of Operating System and Architecture (32-bit or 64-bit) of said Operating System to assist them in helping you resolve your issue?

    What about the update being installed?  If you look it up - what is the KB###### associated with the update to be installed?

    What about AntiVirus software - what Antivirus software is installed now and what other antivirus software has ever been installed (even for a trial)?

    What did Microsoft "help" you do?

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  2. Anonymous
    2010-08-31T21:24:37+00:00

    Every time I shut my computer down ; no matter how many times a day ; the message comes up " do not shut doen windows is installing 1 of 1 .

     I got help from you once before and it worked for one day and now the same message is BACK !!!!

    HELP !!!

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