Backup aborts with error code 0x80070422

Anonymous
2010-04-11T21:54:55+00:00

Can not run 'change settings' in backup.  I get a message: "The service could not be started either because it is disabled or it has no enabled device associated with it. 0x80070422".  I'm running Windows 7 Professional on a 64 bit laptop.  Anybody have the same problem or a solution?  Thanks.

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Anonymous
2010-04-12T15:39:52+00:00

Hi,

This error usually occurs if one of the services required for windows backup to work is disabled or not started.

To check for the services, click on start, in the start search bar type services and then press enter.

Please check that the following services are enabled:

  • "Remote Procedure Call" (RPCSS) should be enabled, Automatic.
  • "COM+ Event System" (EventSystem) should be enabled, Manual.
  • "System Event Notification Service" (SENS) should be enabled, Automatic.
  • "Volume Shadow Copy" (VSS) should be enabled, Manual.
  • "Microsoft Software Shadow Copy Provider" (SWPRV) should be enabled, manual.

Once you make any changes according to the specifications listed above, you can try a backup and check if that resolves the issue.

I would also suggest you to run a SFC scan.

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

http://support.microsoft.com/default.aspx/kb/929833?p=1

Hope this information is helpful. Please let us know if you require further help.

Regards

Rehman – Microsoft Support

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Anonymous
2014-10-09T04:10:08+00:00

This was it for me too. Brings up some questions... The big one is... Why was this disabled in the first place???  Would a backup service like Carbonite do this? and how would it have permission? That is a little paranoid. So I still wonder why. Is it part of a windows update? But... this worked. Sure would like to know why my install didn't automatically enable a service that is supposed to just work.

Thanks, Tom

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  1. Anonymous
    2013-10-19T07:57:15+00:00

    You're absolutely right. I thought I had read through all of Samsung Magician, but apparently I didn't.

    Here's the rest of what it says:

    "In case you experience problems, you can use the Windows default disk backup and recovery program to back up your system before making any changes. You can then restore your system to its original state in the event of any issues. Please ensure that your backup drive is equal to or larger in size than your system's main drive. In general, it is best to use an internal or external HDD for backups, but you can specify any location you wish."

    When they say to backup before making any changes, do they mean before installing the new SSD?

    My Samsung 500GB SSD is my "C" drive, so how could this possibly work? Install a regular HDD, back it up, and then migrate the HDD to my new SSD?

    This sounds kind of familiar. I think I've seen this somewhere else, but don't know when or where, but isn't this the process to migrate your regular hard drive to a new SSD, where you backup the HDD to an external drive before migrating the installed HDD to a new SSD?

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  2. Anonymous
    2013-11-01T00:59:20+00:00

    In addition I discovered that it is also necessary to start the service "Virtual Disk".  I set mine to Automatic, and then started it.  This is in addition to the six other services that were listed above.

    I could start the backup service after that.

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  3. Anonymous
    2014-03-17T00:00:50+00:00

    Thank you Sue!  You just solved my problem that I have spent the last 3 weeks trying to fix.  Apparently, the Samsung Magician software changed my Windows Backup to disable, as well as five other related Component Services, as a SSD performance optimization setting.  

    I thought i was going to have to reinstall Windows 7.  Thanks again!

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