Backup aborts with error code 0x80070422

Anonymous
2010-04-11T21:54:55+00:00

Can not run 'change settings' in backup.  I get a message: "The service could not be started either because it is disabled or it has no enabled device associated with it. 0x80070422".  I'm running Windows 7 Professional on a 64 bit laptop.  Anybody have the same problem or a solution?  Thanks.

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Anonymous
2010-04-12T15:39:52+00:00

Hi,

This error usually occurs if one of the services required for windows backup to work is disabled or not started.

To check for the services, click on start, in the start search bar type services and then press enter.

Please check that the following services are enabled:

  • "Remote Procedure Call" (RPCSS) should be enabled, Automatic.
  • "COM+ Event System" (EventSystem) should be enabled, Manual.
  • "System Event Notification Service" (SENS) should be enabled, Automatic.
  • "Volume Shadow Copy" (VSS) should be enabled, Manual.
  • "Microsoft Software Shadow Copy Provider" (SWPRV) should be enabled, manual.

Once you make any changes according to the specifications listed above, you can try a backup and check if that resolves the issue.

I would also suggest you to run a SFC scan.

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

http://support.microsoft.com/default.aspx/kb/929833?p=1

Hope this information is helpful. Please let us know if you require further help.

Regards

Rehman – Microsoft Support

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Anonymous
2014-10-09T04:10:08+00:00

This was it for me too. Brings up some questions... The big one is... Why was this disabled in the first place???  Would a backup service like Carbonite do this? and how would it have permission? That is a little paranoid. So I still wonder why. Is it part of a windows update? But... this worked. Sure would like to know why my install didn't automatically enable a service that is supposed to just work.

Thanks, Tom

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  1. Anonymous
    2013-10-02T22:37:45+00:00

    Thank you Sue, for copying down the exact error message, which was identical to the one I received. And when I checked services I found that Windows Backup had been disabled! And once I started it, backup ran fine :-)

    I installed a SSD as my main system drive yesterday and I can only presume that the SSD software disabled Windows Backup because I  most certainly did not!

    Actually, this is probably slightly Off-Topic but another con with SSD drives is that they also turn off System Restore! So you no longer have the safety net of being able to roll back to before you installed a troublesome piece of software etc. But I mentioned it because this is precisely why I wanted to set up a daily backup routine.

    So thank you so much for pointing me to the correct solution:-)

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  2. Anonymous
    2013-10-03T01:31:12+00:00

    I'm also running a 500GB SSD as my main drive. That's what is kicking my backup off?

    I've been thinking about it and, I think, that this backup problem started after I built this new computer with the large SSD.

    My previous computers all used regular hard-drives and I don't remember ever having any backup problems while using an HDD.

    I wonder if it may have something to do with the trash collection when the SSD's are idling, and also this process occuring during the time that the backups are scheduled to run?

    Is there some way to check if these two separate events, possibly occuring at the same time, are in conflict, thus stopping the backup process?

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  3. Anonymous
    2013-10-19T07:17:14+00:00

    I'm using a Samsung 256GB Pro SSD series and had this same problem too. I never had this problem before with my old OCZ 120GB Vertex 3 SSD.

    On my system the Samsung Magician software disabled the Windows Backup service. When I changed the service manually to Automatic, I notice that the Samsung's OS optimization setting went to Advanced and I had it on the Maximum Performance setting.

    After reading (always my problem) the optimization settings that maximum performance setting includes tells me:

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