Backup aborts with error code 0x80070422

Anonymous
2010-04-11T21:54:55+00:00

Can not run 'change settings' in backup.  I get a message: "The service could not be started either because it is disabled or it has no enabled device associated with it. 0x80070422".  I'm running Windows 7 Professional on a 64 bit laptop.  Anybody have the same problem or a solution?  Thanks.

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Anonymous
2010-04-12T15:39:52+00:00

Hi,

This error usually occurs if one of the services required for windows backup to work is disabled or not started.

To check for the services, click on start, in the start search bar type services and then press enter.

Please check that the following services are enabled:

  • "Remote Procedure Call" (RPCSS) should be enabled, Automatic.
  • "COM+ Event System" (EventSystem) should be enabled, Manual.
  • "System Event Notification Service" (SENS) should be enabled, Automatic.
  • "Volume Shadow Copy" (VSS) should be enabled, Manual.
  • "Microsoft Software Shadow Copy Provider" (SWPRV) should be enabled, manual.

Once you make any changes according to the specifications listed above, you can try a backup and check if that resolves the issue.

I would also suggest you to run a SFC scan.

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

http://support.microsoft.com/default.aspx/kb/929833?p=1

Hope this information is helpful. Please let us know if you require further help.

Regards

Rehman – Microsoft Support

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Anonymous
2014-10-09T04:10:08+00:00

This was it for me too. Brings up some questions... The big one is... Why was this disabled in the first place???  Would a backup service like Carbonite do this? and how would it have permission? That is a little paranoid. So I still wonder why. Is it part of a windows update? But... this worked. Sure would like to know why my install didn't automatically enable a service that is supposed to just work.

Thanks, Tom

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  1. Anonymous
    2011-01-07T21:16:51+00:00

    Donald

      It has been since May 2010.  Have you been able to rectify this issue.  I have the same problem and Backup will not run nor can I change settings.  Windows 7, 64-bit

    Please advise to *** Email address is removed for privacy ***

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  2. Anonymous
    2011-01-25T13:27:51+00:00

    i did all this... but  problemn not solved. Pls do not say virus.. as i use KASPERSKY PURE 2011. No disk error tooo...

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  3. Anonymous
    2011-03-01T04:11:45+00:00

    It took me quite a while, yet I found out that there is one more service which is not mentioned about, which is required to be enabled.  It is:

    Block Level Backup Engine Service

    This solved the issue for me.  Hope this helps someone else out there.

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