Mouse Pointer is getting messed up

Anonymous
2010-01-02T17:00:18+00:00

Hi,

I'm using Windows 7 Ultimate 64 bit and have nothing fancy -- regular wired mouse, keyboard, etc.

Every once in a while, my mouse pointer gets messed up i.e. turns into a strange looking line/bar. This seems to happen when I have a few applications running but couldn't tell you if a particular application seems to be causing the issue.

Any idea how I can prevent this issue?

Thanks,

Sam

Thanks,

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-08-12T02:01:36+00:00

A Quick fix has been found, does not prevent the problem from reoccurring though, go to control panel-> Hardware -> mouse -> pointer options and set Pointer Trails to yes.

hope this helps (It works for me)

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Anonymous
2010-01-03T15:21:52+00:00

Hi Imsam67,

Welcome to Microsoft answers.

This might be an issue related with the drivers for the mouse after installing Windows 7; you may try updating the drivers for the mouse from the Device Manager and check.

·         Are you using Desktop computer or Laptop?

1.         Click Start.

2.         Type Device Manager in Start search.

3.         Expand Mice and other Pointing devices in device manager window.

4.         Right Properties.

5.         Click on driver tab.

6.         Click Update drivers.

7.          Click OK.

Check if any exclamation marks are shown with the device. The exclamation mark shows an issue with the driver installed.

Refer the link to update the drivers: Update a driver for hardware that isn't working properly: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

I also suggest that you manually download the drivers from the manufacturer’s website and try installing the same on the computer and check.

You may also try connecting mouse to different port and check, this is to narrow down the issue if the issue is with mouse or with ports. You may also try connecting different mouse to the computer and try connecting this mouse to different computer and check.

Swathi B 

  • Microsoft Support.

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  1. Anonymous
    2012-06-25T16:23:33+00:00

    I found a soution.  At least for me.  My problem was mouse cursor movements had become sticky and jumpy.

    Really annoying, since that is the primary interface with computer.

    It was useable.  Very useable, just had to grin and bear it, as sometime muse cursor was fluid and well behaved, and then it would get stuck, and in a few seconds jump to new location and catch up.

    What to do?  Here is what worked on my Windows 7 64-bit Professional, Asus/ATI 4670 video card.

    1. Go to Device Manager.
    2. Expand the Mice and other pointing devices

    3. You will see HDD-compliant mouse (at least on my system!)

    1. Right click and you will see the Uninstall option
    2. Left click the Uninstall, and accept any warnings
    3. Reboot (the mouse drive will be reinstalled automatically)

    NOTE:  I had to reboot  twice, since the first time the mouse cursor would NOT move at all!  I used ctrl-al-del, and the keyboard to turn off and then reboot a second time.  I used the keyboard TAB key to highlight the Turn Off icon in lower right corner of screen, and then the Enter key. I rebooted (the second time), and then my mouse was working and NO MORE STICKY, smooth as silk!

    I suspect that there is a software stack somwhere, and that the uninstall/reinstall restores the priority of the mouse when the installation of other software (Adobe AIR or Flash) has messed up the stack.  Anyway this worked for me.  Never knew a smoothly operating mouse could be so central to one's world!

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  2. Anonymous
    2012-05-16T19:45:24+00:00

    I had a horizontal bar under the cursor in the secondary monitor.  Turning off (uncheck) "Enable pointer shadow" fixed the problem for me.  (Enabling display pointer trails also fixed the problem, but I do not like trailing).

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  3. Anonymous
    2012-01-09T04:03:09+00:00

    EDIT:

    i have found that fullscreening then unfullscreening any youtube video/flash application fixes the problem, you guys try it!

    just toggle fullscreen a few times maybe this is the fix!

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