Mouse Pointer is getting messed up

Anonymous
2010-01-02T17:00:18+00:00

Hi,

I'm using Windows 7 Ultimate 64 bit and have nothing fancy -- regular wired mouse, keyboard, etc.

Every once in a while, my mouse pointer gets messed up i.e. turns into a strange looking line/bar. This seems to happen when I have a few applications running but couldn't tell you if a particular application seems to be causing the issue.

Any idea how I can prevent this issue?

Thanks,

Sam

Thanks,

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-08-12T02:01:36+00:00

A Quick fix has been found, does not prevent the problem from reoccurring though, go to control panel-> Hardware -> mouse -> pointer options and set Pointer Trails to yes.

hope this helps (It works for me)

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Anonymous
2010-01-03T15:21:52+00:00

Hi Imsam67,

Welcome to Microsoft answers.

This might be an issue related with the drivers for the mouse after installing Windows 7; you may try updating the drivers for the mouse from the Device Manager and check.

·         Are you using Desktop computer or Laptop?

1.         Click Start.

2.         Type Device Manager in Start search.

3.         Expand Mice and other Pointing devices in device manager window.

4.         Right Properties.

5.         Click on driver tab.

6.         Click Update drivers.

7.          Click OK.

Check if any exclamation marks are shown with the device. The exclamation mark shows an issue with the driver installed.

Refer the link to update the drivers: Update a driver for hardware that isn't working properly: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

I also suggest that you manually download the drivers from the manufacturer’s website and try installing the same on the computer and check.

You may also try connecting mouse to different port and check, this is to narrow down the issue if the issue is with mouse or with ports. You may also try connecting different mouse to the computer and try connecting this mouse to different computer and check.

Swathi B 

  • Microsoft Support.

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  1. Anonymous
    2011-02-16T03:52:00+00:00

    The mouse no matter who makes it will make no difference.

    Oddly, your the 1st person I have seen in some close to 70 forums, that is having this problem at all with an Nvidia card. Or at least the 1st person I have noticed with it.

    I spent a few moments (read as 2 hours+) looking around just for your issue, and issues similar to yours. However the best I can say is... this might in your case be a heat related issue causing your video card to present improper images. As its a laptop there is likely no real way to fix that issue if I am right. Interestingly enough though unless your say using power point as your office application, its not really a graphically intensive application... so your video card should not be heating up anymore then simply turning it on would.

    I would need the cards info for futher study on this matter, (IE model, ram, other specs if possible.) and perhaps I can point to a "This is why it does that" answer for you, and with that answer I or someone else will likely be able to come up with either a fix (IE use mouse or video driver dated XX/XX/XXXX) or a reccomendation**(IE Replace video card ASAP!!!!).**

    For now see if teh pointer trails trick works... if so at least we can say honestly its a video card error and not related to something else inside the computer. If it does not work, that will point us towards seeking other answers.

    BTW yeah I feel your pain about the pointer trails, I am a gamer and a computer technician, both obviously use alot of higher end grahpics and I have this problem on almost every machine I own except for a 7 year old XP machine. I do not truely eye follow the mouse, but kinda track it using peripheral vision and sadly even the lowest pointer trail tends to make me miss click often.

    S3

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  2. Anonymous
    2011-02-15T10:33:31+00:00

    I too have this issue.

    However, just to throw a spanner in the works(!), I have Nvidia graphics,not ATI, and I am still getting this auto scrollbar appearing at random intervals.  Mine is not getting so bad though that it causes the computer to crash.

    My laptop is a Dell Latitude E6410 running Windows 7 Pro, 32 bit.  I'm using a standard Dell wired mouse, and have tried swapping the mouse, but that made no difference.  Have also checked and I have the most up-to-date drivers already.

    As it is a work computer, I am only using 1 screen, and don't do any gaming on it.  The issue doesn't happen all the time, but occurs in Office programs and also in IE while browsing.

    The only solution I've found is to hit a key on the keyboard - no idea why that works, but it does seem to do the trick!  I have just turn the pointer trails on to see if that makes a difference, but I would prefer a permanent solution, as even with them set as short as possible, they do drive me a little mad!

    Someone please help!!

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  3. Anonymous
    2011-02-13T23:05:43+00:00

    Solution?    Replace the Mouse.

    It's an interesting theory, considering that the mouse in no way determines what pointer is displayed. 

    I use a Logitech MX700 and MX1000 and it happens to me with either.

    -G

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