Cannot update to .NET framework 3.5 SP1 and family update KB951847 (error code: 8004100A)

Anonymous
2009-04-06T07:15:21+00:00

original title: Cannot update to .NET framework 3.5 SP1 and family update KB951847

I am unable to install this update- Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x86

Every time I do, the installation runs fine, it asks to restart in order to change system files and I click restart. It configures update, restarts again, configures some more, then reverts changes then tries again then reverts changes till I finally reach my desktop.

In update history I get this

Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x86

Installation date: ‎4/‎6/‎2009 9:29 AM

Installation status: Failed

Error details: Code 8004100A

Update type: Important

The Microsoft .NET Framework 3.5 Service Pack 1 is a full cumulative update that contains many new features building incrementally upon .NET Framework 2.0, 3.0, 3.5, and includes cumulative servicing updates to the .NET Framework 2.0 and the .NET Framework 3.0 subcomponents. The .NET Framework 3.5 Family Update provides important application compatibility updates. This update is provided to you and licensed under the Windows Vista and Windows Server 2008 License Terms.

More information:

http://go.microsoft.com/fwlink/?LinkId=133335

Help and Support:

http://support.microsoft.com

In problem reports and solutions, there are several problems by windows modules installer such as "WindowsWcpOtherFailure3", "WindowsWcpAIFailure3" and "CbsPackageServicingFailure".

I have tried the following - used the dot netfx cleanup tool, closed all running programs and antivirus while installing, removed any trace of .net framework in installed updates and installed programs, tried to install it again but no luck.

Now it shows up as failed in update history and windows update still asks for it, but I can see this in installed updates -

Hotfix for Microsoft .NET framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET framework 3.5 SP1 (KB958484)

Windows for home | Other | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-04-08T10:09:17+00:00

I found out what the problem was and it is a lot simpler.

All i did was add wbem folder to PATH variable as stated in here -

http://support.microsoft.com/kb/952577

and also added system32 as it was not there.

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Anonymous
2009-12-13T11:01:12+00:00

This issue can be caused by a damaged .NET Framework component. In order to resolve the issue, we have to remove previous versions of .NET Framework and reinstall .NET Framework 3.5, which contains many new features building incrementally upon .NET Framework 2.0 and 3.0, and includes .NET Framework 2.0 service pack 1 and .NET Framework 3.0 service pack 1. Based on its current status, I suggest trying the following troubleshooting steps.

Step 1: Use .Net Framework CleanUp Utility

============================================

  1. Please download the tool from the following link:

http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog\_Tools/dotnetfx\_cleanup\_tool.zip

Please Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

  1. Please save the zip file (dotnetfx_cleanup_tool.zip) from the above link to the local Desktop and extract it.
  2. Double click cleanup_tool.exe to run the tool.
  3. Please follow the instructions given.

In the "Product to cleanup:" box, please select ".NET Framework – All versions".

  1. Click "Cleanup Now" button.
  2. Restart the computer.

Step 2: Manually downloading and installing Microsoft .NET Framework 3.5

=======================================================

Please note: The size of Microsoft .NET Framework 3.5 and .NET Framework 3.5 Service Pack 1 is a little big. Your patience to download the update is much appreciated.

  1. Click the following link:

Microsoft .NET Framework 3.5 and .NET Framework 3.5 Service Pack 1

http://download.microsoft.com/download/2/0/E/20E90413-712F-438C-988E-FDAA79A8AC3D/dotnetfx35.exe

Microsoft .NET Framework 3.5 Family Update

http://download.microsoft.com/download/C/6/A/C6ADC586-2518-404B-8973-E1E22C556AF4/NDP35SP1-KB958484-x86.exe

  1. When the file download window appears, please click "Save", and follow the directions to save it on the Desktop. After downloading the Microsoft .NET Framework 3.5 setup file on your Desktop, double-click to manually install it.

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  1. Anonymous
    2010-04-02T04:33:51+00:00

    What TaurArian said. Also see...

    How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues

    [Errors 0x80070002; 0x8007000D; 0x80073712; 0x800B0100; & 0x8024200D]

    http://support.microsoft.com/kb/947366

    Free unlimited installation and compatibility support is available for Windows Vista SP2 issues until August 30, 2010. Availability of chat or e-mail support differs depending on your geographic location. Some issues may require more advanced support for which there is a charge.  Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., Download issue; Installation issue; Issues after you install a service pack).

    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

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  2. Anonymous
    2010-04-02T05:08:55+00:00

    windows could not start the background intelligent transfer service on the local computer.

    for more information, review the system event log. If this is a non-microsoft service, contact the service vendor and refer to service-specific error code -2147467243. (0x80080005)

    this error message is similar to the "error 5: access is denied"

    error 5: access is denied

    this error indicates that the access permissions for bits have been modified.

    to verify that bits is correctly configured and then start bits, follow these steps:

    1. click start, click run, type services.msc, and then click ok.
    2. double-click background intelligent transfer service.
    3. in the startup type box, click manual, and then click apply.
    4. click the log on tab, and then verify that the service is enabled in every hardware profile that is listed. If the service is disabled in one or more hardware profiles, click the hardware profile, click enable, and then click apply.
    5. click the general tab, and then click start.

    if bits starts successfully, visit the windows update web site or the microsoft update web site to obtain updates. if you successfully obtain updates, follow steps 1 to 3 again. however, in step 3, click automatic instead of manual.

    or/next:

    start a free windows update support incident request:

    see the "need more help? tell us what problem you are having" section of

    https://support.microsoft.com/oas/default.aspx?gprid=6527

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  3. Anonymous
    2010-04-12T03:40:55+00:00

    Thank you so much ForresterCa for posting this useful post.I followed your instruction Step 1: Use .Net Framework CleanUp Utility and followed by Step 2: Manually downloading and installing Microsoft .NET Framework 3.5. It went very well. It's been a year that I can't install these Microsoft .NET Framework 3.5 and .NET Framework 3.5 Service Pack 1....Problem has been solved. Thanks again..You Rock!!!

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