Hide both of the updates.
HOW TO Hide an Update or Restore a Hidden Update
http://www.sevenforums.com/tutorials/24376-windows-update-hide-restore-hidden-updates.html
~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
Please think about what you're telling Dan, PA Bear....
YOU identifies two KN updates you THINK may be causing Dan's problem....
So, those updates are CLEARLY installed, yet you suggest Dan "hide" those updates.
Did you ever think that Dan, and so many other how have had Windows Update delete their files without a trace need to UNINSTALL those KB Updates?!
Doug
P. S. - Why, when Microsoft releases updates like these is it always the USER's FAULT?!!!!