Outlook express error message 0x800C0133

Anonymous

HELP! HAve not been able to download e-mails for several days. After signing in to Outlook Express, it starts receiving messages and then an error screen pops up with POP3 Port 110 and error message 0x800C0133 After this no messages show up as the mail queue gets larger...

I have tried the help sections and also contacted Microsoft which sent me to this forum. Am not very computer literate, so all and any help is really appreciated.

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Anonymous

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then delete the problem Inbox as follows.

Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View.

With OE closed, find the Inbox.dbx and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in the Inbox or Sent Items. Create your own user defined folders and move the messages you wish to save to them. Empty Deleted Items folder daily. Although dbx files have a theoretical capacity of 2GB, I recommend about a 300MB max for less chance of corruption.

After you are done, follow up by compacting your folders manually while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see:

http://www.oehelp.com/OETips.aspx#3

Bruce Hagen MS-MVP [Mail]

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49 additional answers

Anonymous

2012-11-30T17:12:49+00:00

Thanks for the quick response:

1. Yes, I sucessfully created a new Inbox, and the mail box was populated except when encountering an "xyz" sender.

2. Using Outlook Express Mail Rules: Apply this rule after the message arrives Where the from line contains "xyz, xyz," move to the "abc" folder.
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Anonymous

2012-11-30T17:33:38+00:00

Create a new folder with a different name and change the rule to move to that folder. Also, move this rule to the top of the list of rules and for every rule, make sure Stop processing more rules is checked unless the box is grayed out.

If that doesn't do it, I would create a new rule. They can become corrupt.
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Anonymous

2012-11-30T18:02:40+00:00

I had allready tried the "new folder" and it didn't work...BUT, when I moved the rule to the top (with the new folder), IT DID !!!

Thank you, I actually had 28 address's applied to this rule, so it would have been a tad time consuming. I appreciate the help. BTW...I have OLE 6 (2004) and the option to "Stop Processing.." is not available, but good tip when I upgrade ! Thanks again !!
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Anonymous

2012-11-30T18:08:58+00:00

You're very welcome & glad it worked out. OE6 was the last version made. If you open the rule and click the Modify button, Stop processing more rules is in box 2, third from the bottom.
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