Outlook express error message 0x800C0133

Anonymous
2010-03-22T01:31:20+00:00

HELP!  HAve not been able to download e-mails for several days.  After signing in to Outlook Express, it starts receiving messages and then an error screen pops up with POP3 Port 110  and error message 0x800C0133  After this no messages show up as the mail queue gets larger...

I have tried the help sections and also contacted Microsoft which sent me to this forum.  Am not very computer literate, so all and any help is really appreciated.

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2010-03-22T01:39:24+00:00

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then delete the problem Inbox as follows.

Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View.

With OE closed, find the Inbox.dbx and delete it.  A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in the Inbox or Sent Items. Create your own user defined folders and move the messages you wish to save to them. Empty Deleted Items folder daily. Although dbx files have a theoretical capacity of 2GB, I recommend about a 300MB max for less chance of corruption.

After you are done, follow up by compacting your folders manually while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see:

http://www.oehelp.com/OETips.aspx#3


Bruce Hagen MS-MVP [Mail]

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  1. Anonymous
    2012-05-23T09:45:18+00:00

    Thank you for your tip. However inbox.dbs already doesn't exist in the store holder. So I can't delete, and I do not know how the new one can be created. can you help me with this, please?

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  2. Anonymous
    2012-01-10T20:50:28+00:00

    Right click on Local Folders at the top of the Folder Tree and click on New Folder. Give it a name and then you can move the messages.

    Single click on one of the Inbox message headers and then use Ctrl+A to highlight them all. Right click on the messages and Move To Folder and select the folder you just created.

    Now you can go ahead and delete the ole Inbox as per the instructions.

    Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run.

    In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View.

    With OE closed, find the Inbox.dbx and delete it. A new one will be created automatically when you open OE.

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  3. Anonymous
    2012-01-10T20:38:41+00:00

    I have this problem as well.  Outlook express encounters an error and stops and I cant get any more mail.  My trouple is I have a disability and didn't understand the answer.  It lost me after 'Move any mail you wish to save to a local folder you create'.  How do I do this?

    Regards,

    Paddy

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  4. Anonymous
    2011-11-16T22:12:39+00:00

    I have a similar problem as tammy04. I moved all my Inbox e-mails to new folder "Inbox Archive". OE6 created a new Inbox and downloaded my e-mails from the mail server into the new Inbox perfectly. Thank you!

    The old Inbox.dbx file in the Re-cycle bin is 2.097 GB. Shouldn't this be much smaller since I moved all the e-mails in it to Inbox Archived.dbx which is now 500MB. There is also an Inbox.bak dated 3/28/11 at 1.68GB.

    My OE6 has crashed at least twice because I didn't know about the Inbox size limitation. In both cases I lost hundreds of e-mails. Might these still be in the old Inbox.dbx, since it's at 2GB? If I bring it back into OE6 under a new file name, will it crash OE6 because of the size? If so, is there a way to split it into smaller files? Is there a way to compact it to reduce the file size?

    Thanks

    The size of dbx files do not reduce in size until you compact the folder. Unfortunately you can't compact it unless it is in OE. Restore it and rename it.

    To restore a bak folder to the message store folder, first locate the Message Store in Windows Explorer.

    In OE: Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down.

    Close OE.

    In WinXP, the dbx files are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View.

    In Windows Explorer, click on the dbx file for the missing, or empty, folder and drag it to the Desktop. If it is not there, skip that part.

    Open OE and, if the folder is missing, create a folder with the *exact* same name as the bak file you want to restore but without the .bak. Eg: If the file is Saved.bak, the new folder should be named Saved. Open the new folder and then close OE. If the folder is there, but just empty, continue on to the next step.

    If it isn't already in the message store, open the Recycle bin and right click on the bak file for the folder in question and click Restore. Open the message store back up and change the file extension from .bak to .dbx and give it the new name. Close the message store and open OE. The messages should now be back in the folder.

    If that doesn't work, this is the only option that has a decent chance of reclaiming the messages, but no guarantees.

    DBXpresshttp://www.oehelp.com/DBXpress/Default.aspx

    You may need to run it in the Extract From Disk Mode if its normal recovery mode fails to find the lost messages.

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