Mouse doesn't work in Microsoft Word to select text, or highlight text to copy or add features such as bold/italics/underline.

Anonymous
2009-10-17T22:11:09+00:00

After pasting an E-mail into a Microsoft Word document (which I do all the time), my mouse stopped working to click anywhere in the document and it won't allow me to use the side scroll bar.  I can still click on tabs and commands up top and the page up and down buttons, but I can't highlight text to underline/bold/italics or to copy or move around in the document.  I use these features all the time and am very frustrated.  I can still do all of these things in other applications such as E-mail, Facebook, Internet but not in Word.  Please help.  I have already checked my mouse settings and drivers and they are all up-to-date without errors.  I have restarted my computer; the only next step I can think of is reinstalling Microsoft Office Professional 2007.  I appreciate any assistance you can provide.  Respectfully, Julie

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2009-11-01T08:57:37+00:00

Hi,

These are the current Support Forums.

Check with the Office Experts here : (re-ask your question in the appropriate groups)

Answers - Office Forums - Word

http://answers.microsoft.com/en-us/office/default.aspx#tab=2

Answers - Office Forum - Installing, Upgrading, and Activating Microsoft Office Products

http://social.answers.microsoft.com/Forums/en-US/officeinstall/threads?lc=1033&filter=answered

Answers - Office Forums

http://answers.microsoft.com/en-us/office/default.aspx

Hope this helps.

======================================================

The below are no longer supported.

Check with the experts here :

Discussions in Word Application Errors

http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.word.application.errors&lang=en&cr=US

Office Discussion Groups

http://www.microsoft.com/office/community/en-us/FlyoutOverview.mspx

and here :

Discussions in microsoft.public.word.application.errors

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.word.application.errors&cat=en\_us\_f09268b3-8479-4cea-8037-d168d96833ac&lang=en&cr=us

Welcome to Microsoft Discussion Groups

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?guid=1A61081E-1F66-5F7F-B5BA-04767E55A63B

Hope this helps.

Rob - Bicycle - Mark Twain said it right.

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  1. Anonymous
    2011-02-08T16:52:56+00:00

    Miss America,

    I just wanted to say THANK YOU!!! I did just what you suggested up there & it worked for me.  Simple solution, not bad!!! ;)

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  2. Anonymous
    2010-12-20T12:06:30+00:00

    I opened outlook in safe mode as you suggested, then closed and re-opened it normally and the mouse worked--thank you very much

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  3. Anonymous
    2010-12-15T13:21:10+00:00

    This is the way i fixed mine, and after trying more complicated alternatives, this worked first time.

    This is how to fix the issue:

    1. Exit all Office programs
    2. Click Start, click Run, type regedit, and then click OK
    3. Locate the following registry subkey, as appropriate for the version of Word that you are running:
    • Word 2002: HKEY_CURRENT_USER\Software\Microsoft Office\10.0\Word\Data
    • Word 2003: HKEY_CURRENT_USER\Software\Microsoft Office\11.0\Word\Data
    • Word 2007: HKEY_CURRENT_USER\Software\Microsoft Office\12.0\Word\Data
    1. Click Data, and then click Export on the File menu
    2. Name the file Wddata.reg, and then save the file to the desktop
    3. Click Delete on the Edit menu, and then click Yes
    4. Exit Registry Editor
    5. Start Word.

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  4. Anonymous
    2010-10-19T17:40:03+00:00

    Hi tbenton,

    The support groups have been changed to these :

    Check with the Office Experts here : (re-ask your question in the appropriate groups)

    Answers - Office Forums - Word

    http://answers.microsoft.com/en-us/office/default.aspx#tab=2

    Answers - Office Forum - Installing, Upgrading, and Activating Microsoft Office Products

    http://social.answers.microsoft.com/Forums/en-US/officeinstall/threads?lc=1033&filter=answered

    Answers - Office Forums

    http://answers.microsoft.com/en-us/office/default.aspx

    Hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

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