Windows 7 Unable to install Itunes. An error occurred during the installation of assembly HRESULT:0x800736FD

Anonymous
2010-01-10T20:17:51+00:00

**Original Title** An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken='1fc8b3b9a1e18e3b",processorarchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x800736FD

Windows xp to Windows 7 32 bit install of home premium.  iTunes will not install.  The installation freezes at Publishing product information, gives this error message:

An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken='1fc8b3b9a1e18e3b",processorarchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x800736FD

stays frozen and eventually claims iTunes was installed correctly.  Opening iTunes produces an error stating that Apple application support is not installed (Apple application support/Apple mobile device support are not on the computer).  (Bonjour, Quicktime, and Apple software update are there).  I have uninstalled the programs which goes fine but nothing I try can get itunes to work.  I tried installing itunes 8.0, running on a different administrator user, running as administrator, stopping all programs from running, and installing while offline.  I read that there might be a problem with Microsoft Visual C++ 2005.  My computer shows  both Microsoft Visual C++ 2005 Redistributable andMicrosoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 on it.  I tried installing the Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update file vcredist_x86.exe found at **http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en#filelist**

but it freezes at around 100% of completion. 

This is where I am now.  My Windows updates have not been failing and my system is up to date.  I do not know what to do as I need this program installed in order to use my phone.

Thank you for your time and any assistance you might be able to offer.

--Daniel

Windows for home | Previous Windows versions | Apps

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Anonymous
2010-01-12T01:57:11+00:00

I reinstalled Windows 7.

Good luck other people with the same problem.

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  1. Anonymous
    2010-01-11T17:06:53+00:00

    There are 9 logs in this folder. 

    MSI17a4d.LOG

    java_install_reg.log

    MSI76865.LOG

    MSI1513c.LOG

    SetupAdmin5E8.log

    QTInstallCode.log

    MSI1892c.LOG

    MSI1892b.LOG

    FXSAPIDebugLogFile.txt

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  2. Anonymous
    2010-01-11T16:26:18+00:00

    Look into this folder:

    C:\Users\USERNAME\AppData\Local\Temp

    do you find a log?

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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  3. Anonymous
    2010-01-11T15:42:11+00:00

    Windows/Temp has two log files:

    MpSigStub.log

    and

    MpCmdRun.log

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  4. Anonymous
    2010-01-11T14:04:46+00:00

    Do you find a log file in your temp folder? Can you please look inside the log file for more details?

    André

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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