Windows update fails with error code 0x643

Anonymous
2009-10-14T15:22:25+00:00

I have downloaded the recent Microsoft updates and all but one installed successfully.  The failing update was:  Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows 2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2 (KB953297);

with an error code of  0x643.

We tried several times to install it and it keeps failing.  It was originally the 3rd update in the list to install.  After failing the first time, it was the only one we were trying to install.  We tried it after the restart required for the other updates.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2009-10-15T16:50:21+00:00

    I am trying PABear's Patch Registration Cleanup tool. It fails with error: "A productcode must be specified". I ran tool from command line with /? option, and it appears it requires a guid product code as a parameter. How do I find the product code?

    Here is exceprt from my update log:

    2009-10-15 08:59:29:406  608 1454 DnldMgr Preparing update for install, updateId = {FC3988E7-824B-47A5-A971-49F2B336E4C0}.103.

    2009-10-15 08:59:31:500 5196 fc4 Handler :::::::::::::

    2009-10-15 08:59:31:500 5196 fc4 Handler :: START ::  Handler: Command Line Install

    2009-10-15 08:59:31:500 5196 fc4 Handler :::::::::

    2009-10-15 08:59:31:500 5196 fc4 Handler   : Updates to install = 1

    2009-10-15 08:59:33:921  608 10f4 Report REPORT EVENT: {5D668ECA-4765-4D34-AFE8-6A16B5F9BA5A} 2009-10-15 08:59:28:921-0700 1 182 101 {A72E5A3C-38CC-4976-8E17-92D9D043BEDF} 100 80070643 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows 2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2 (KB953297).

    Passing {FC3988E7-824B-47A5-A971-49F2B336E4C0} as a command line product code parameter doesn't work.

    Thanks for the help!

    Dave

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  2. Anonymous
    2009-10-15T16:38:05+00:00

    I am receiving this 643 error while attempting to install the Security Update for Report Viewer Redistributable 2005 Service Pack 1 (KB971117) on Win 7 Pro x64 through Windows Update. I have tried both my server 2003 domain account, using "run as Administrator", and the local Administrator account with the same resulting error.

    Attempting to install it manually provides error: 2908

    WindowsUpdate.log:

    2009-10-15 12:32:28:285  284 1344 AU #############

    2009-10-15 12:32:28:285  284 1344 AU ## START ##  AU: Download updates

    2009-10-15 12:32:28:285  284 1344 AU #########

    2009-10-15 12:32:28:285  284 1344 AU   # Approved updates = 1

    2009-10-15 12:32:28:291  284 1344 AU AU initiated download, updateId = {7EEDAD1B-142B-4C6D-BBB2-CC2361292C69}.103, callId = {85DF014E-4F65-459B-A444-6FBECCE56DE8}

    2009-10-15 12:32:28:291  284 1344 AU Setting AU scheduled install time to 2009-10-16 09:00:00

    2009-10-15 12:32:28:292  284 1344 AU Successfully wrote event for AU health state:0

    2009-10-15 12:32:28:293  284 1344 AU AU setting pending client directive to 'Download Progress'

    2009-10-15 12:32:28:299  284 1344 AU Successfully wrote event for AU health state:0

    2009-10-15 12:32:28:300  284 1344 AU   # Pending download calls = 1

    2009-10-15 12:32:28:300  284 1344 AU <<## SUBMITTED ## AU: Download updates

    2009-10-15 12:32:28:313  284 164c Report CWERReporter::HandleEvents - WER report upload completed with status 0x8

    2009-10-15 12:32:28:313  284 164c Report WER Report sent: 7.4.7600.226 0x80070643 7EEDAD1B-142B-4C6D-BBB2-CC2361292C69 Install 101 Managed

    2009-10-15 12:32:28:313  284 164c Report CWERReporter finishing event handling. (00000000)

    2009-10-15 12:32:28:320  284 1344 AU Successfully wrote event for AU health state:0

    2009-10-15 12:32:28:349  284 164c DnldMgr *************

    2009-10-15 12:32:28:349  284 164c DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]

    2009-10-15 12:32:28:349  284 164c DnldMgr *********

    2009-10-15 12:32:28:349  284 164c DnldMgr   * Call ID = {85DF014E-4F65-459B-A444-6FBECCE56DE8}

    2009-10-15 12:32:28:349  284 164c DnldMgr   * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}

    2009-10-15 12:32:28:349  284 164c DnldMgr   * Updates to download = 1

    2009-10-15 12:32:28:349  284 164c Agent   *   Title = Security Update for Report Viewer Redistributable 2005 Service Pack 1 (KB971117)

    2009-10-15 12:32:28:349  284 164c Agent   *   UpdateId = {7EEDAD1B-142B-4C6D-BBB2-CC2361292C69}.103

    2009-10-15 12:32:28:349  284 164c Agent   *     Bundles 1 updates:

    2009-10-15 12:32:28:349  284 164c Agent   *       {E972EED3-FDC7-4645-A4E2-9195A02413B1}.103

    2009-10-15 12:32:28:355  284 164c DnldMgr ***********  DnldMgr: New download job [UpdateId = {E972EED3-FDC7-4645-A4E2-9195A02413B1}.103]  ***********

    2009-10-15 12:32:28:358  284 13ac AU Getting featured update notifications.  fIncludeDismissed = true

    2009-10-15 12:32:28:358  284 13ac AU No featured updates available.

    2009-10-15 12:32:28:379  284 13ac AU Getting featured update notifications.  fIncludeDismissed = true

    2009-10-15 12:32:28:379  284 13ac AU No featured updates available.

    2009-10-15 12:32:28:406  284 164c DnldMgr   * All files for update were already downloaded and are valid.

    2009-10-15 12:32:28:462  284 164c Agent *********

    2009-10-15 12:32:28:462  284 1344 AU >>##  RESUMED  ## AU: Download update [UpdateId = {7EEDAD1B-142B-4C6D-BBB2-CC2361292C69}, succeeded]

    2009-10-15 12:32:28:462  284 164c Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]

    2009-10-15 12:32:28:462  284 164c Agent *************

    2009-10-15 12:32:28:462  284 1344 AU #########

    2009-10-15 12:32:28:462  284 1344 AU ##  END  ##  AU: Download updates

    2009-10-15 12:32:28:462  284 1344 AU #############

    2009-10-15 12:32:28:462  284 1344 AU Setting AU scheduled install time to 2009-10-16 09:00:00

    2009-10-15 12:32:28:463  284 1344 AU Successfully wrote event for AU health state:0

    2009-10-15 12:32:28:464  284 1344 AU AU setting pending client directive to 'Install Approval'

    2009-10-15 12:32:28:475  284 1344 AU Successfully wrote event for AU health state:0

    2009-10-15 12:32:28:500  284 13ac AU Getting featured update notifications.  fIncludeDismissed = true

    2009-10-15 12:32:28:500  284 13ac AU No featured updates available.

    2009-10-15 12:32:33:286  284 164c Report REPORT EVENT: {ACC861D4-9165-48B7-9133-BFD22CC0E747} 2009-10-15 12:32:28:464-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎Friday, ‎October ‎16, ‎2009 at 5:00 AM:  - Security Update for Report Viewer Redistributable 2005 Service Pack 1 (KB971117)

    2009-10-15 12:32:33:286  284 164c Report CWERReporter finishing event handling. (00000000)

    System information:

    OS Name Microsoft Windows 7 Professional

    Version 6.1.7600 Build 7600

    Other OS Description  Not Available

    OS Manufacturer Microsoft Corporation

    System Name ****

    System Manufacturer Dell Inc.

    System Model Precision WorkStation 380

    System Type x64-based PC

    Processor Intel(R) Pentium(R) 4 CPU 3.00GHz, 2992 Mhz, 1 Core(s), 2 Logical Processor(s)

    BIOS Version/Date Dell Inc. A09, 1/8/2007

    SMBIOS Version 2.3

    Windows Directory C:\Windows

    System Directory C:\Windows\system32

    Boot Device \Device\HarddiskVolume2

    Locale United States

    Hardware Abstraction Layer Version = "6.1.7600.16385"

    User Name *****************

    Time Zone Eastern Daylight Time

    Installed Physical Memory (RAM) 8.00 GB

    Total Physical Memory 7.94 GB

    Available Physical Memory 6.03 GB

    Total Virtual Memory 15.9 GB

    Available Virtual Memory 13.7 GB

    Page File Space 7.94 GB

    Page File C:\pagefile.sys

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  3. Anonymous
    2009-10-15T14:59:53+00:00

    Hi Systechguy... I ran into the same issue and then I found http://www.microsoft.com/DownLoads/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

    Ther eyou can get the latest version for any OS version.


    Dan

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  4. Anonymous
    2009-10-15T14:01:50+00:00

    I tried running the Windows Installer, but I get the following error message when I try to execute the download:

    "Setup has detected that the Service Pack version of this system is newer than the update you are applying.  There is no need to install this update."

    I am running a Dell Latitude D810, Intel Pentium M Processor, XP Pro Service Pack 3.  I could not find any Windows Installer program to execute on my machine.

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  5. Anonymous
    2009-10-15T13:29:51+00:00

    In response to RyanT, I am running a Dell Latitude D810, Intel Pentium M Processor, XP Pro Service Pack 3.

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