“Display driver stopped responding and has recovered” error.

Anonymous
2009-10-13T16:38:34+00:00
  • Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650.
  • The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine.
  • Downloaded the most current driver from the company's Web site.
  • Seeemd to work for a day, but now I'm getting the same behavior.

Crabby Office Lady

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-01-27T00:10:30+00:00

Hello Crabby Office Lady,

This error can happen because of an outdated video driver, to many programs running at one time or even high CPU activity. There is a link to a KB article on the following post that gives more info on the issue and helps to fix it, see:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-display-driver-stopped-responding-and-has/1b6c2b8b-b0a7-49d9-bc3b-e9cc98d51004

L.D.

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  1. Anonymous
    2011-09-25T18:04:28+00:00

    I also have a HP EliteBook 8540w, except I have the ATI/AMD graphics card...  same problem.  Have you found a fix for this yet?

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  2. Anonymous
    2011-09-25T19:37:36+00:00

    Following a suggestion from someone else I changed my display to 16 bit high colour instead of 32 bit true colour.  I think this has solved the problem, but I'm not totally 100% sure which is why I haven't posted this yet.  But I think it has worked.  you need to restart your computer after making the change too.

    One thing I do know is that it definitely only happens on the internet and usually when I'm trying to watch a video - BBC news website.

    I am thinking that if the colour settings change is the answer and as I know it is internet mostly video, Firefox as well as IE, linked that it may be something to do with a video plug in.

    Good luck.

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  3. Anonymous
    2011-09-25T19:41:32+00:00

    http://www.youtube.com/watch?v=dliEjf1Ullo&feature=related

    i have a pc that was working fine with win7 normally until suddenly it developed this problem and its driver was crashing every couple of second specially when browsing internet or playing flash video or when windows were minimizes or maximizes . it was very frustrating but this youtube video helped me , i tried all other stuff given here and over the internet nothing works . try this out it may work for you too .

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