Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650. The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine. Downloaded the most current driver from the company's Web site. Seeemd to work for a day, but now I'm getting the same behavior. Crabby Office Lady

thanks to your reply i think i may have fixed my problem what i did: i went to the power options in the windows 7 control panel it was set to balanced by default and balanced it recommended. i changed it to high performance and i haven't had the problem since i changed that.

I was thinking about writing about the power scheme, but when I personally changed mine from Balanced to High Performance, it did not resolve the issue. But in my case, my video card (Radeon 5870 1GB) was running at 157mhz core and 300mhz ram when idle. Under load it runs at 900/1200, so when a "hardware accelerated" app engaged the video card, my card continued to run at 157/300 rather than clocking up. I have put my video card in other motherboards and it has not crashed, but I have put it in other motherboards where it has crashed. It might be that some motherboards supply a higher voltage or automatically sense that the card requires voltage, and some motherboards do not. I'm no engineer so I can't know for sure what is at fault; Windows, the motherboard, the video card, or the video card drivers. Anyway, try using "High Performance", that has worked for some people.

After doing some research, it appears a good percentage of the time its your memory. I decreased the speed of my memory and the problem went away.

I use a nvidia 285 gtx and have the most recent drivers as of writing this. I can ALWAYS replicate this problem by using the EVGA Precision (a tool that allows you to adjust GPU fan speed/memory speed/etc). I have a saved profile that bumps up the memory and fan speed. After doing this and then loading a youtube video or video game, my screen will go black and then I will get the message. After that I usually don't encounter the problem. However, I have been getting this error even without using EVGA Precision and running on stock speed. I am using Windows 7 64-bit also. It gets really annoying when I'm playing a game or something and it does this. Sometimes I'll even get a BSOD.

“Display driver stopped responding and has recovered” error.

Anonymous

Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650.
The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine.
Downloaded the most current driver from the company's Web site.
Seeemd to work for a day, but now I'm getting the same behavior.

Crabby Office Lady

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Hello Crabby Office Lady,

This error can happen because of an outdated video driver, to many programs running at one time or even high CPU activity. There is a link to a KB article on the following post that gives more info on the issue and helps to fix it, see:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-display-driver-stopped-responding-and-has/1b6c2b8b-b0a7-49d9-bc3b-e9cc98d51004

L.D.

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334 additional answers

Anonymous

2011-04-25T17:54:04+00:00

thanks to your reply i think i may have fixed my problem

what i did:

i went to the power options in the windows 7 control panel

it was set to balanced by default and balanced it recommended.

i changed it to high performance and i haven't had the problem since i changed that.
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Anonymous

2011-04-25T19:45:40+00:00

I was thinking about writing about the power scheme, but when I personally changed mine from Balanced to High Performance, it did not resolve the issue. But in my case, my video card (Radeon 5870 1GB) was running at 157mhz core and 300mhz ram when idle.

Under load it runs at 900/1200, so when a "hardware accelerated" app engaged the video card, my card continued to run at 157/300 rather than clocking up.

I have put my video card in other motherboards and it has not crashed, but I have put it in other motherboards where it has crashed. It might be that some motherboards supply a higher voltage or automatically sense that the card requires voltage, and some motherboards do not. I'm no engineer so I can't know for sure what is at fault; Windows, the motherboard, the video card, or the video card drivers.

Anyway, try using "High Performance", that has worked for some people.
Was this answer helpful?

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Anonymous

2011-04-29T02:00:59+00:00

After doing some research, it appears a good percentage of the time its your memory. I decreased the speed of my memory and the problem went away.
Was this answer helpful?

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Anonymous

2011-04-29T22:20:31+00:00

I use a nvidia 285 gtx and have the most recent drivers as of writing this. I can ALWAYS replicate this problem by using the EVGA Precision (a tool that allows you to adjust GPU fan speed/memory speed/etc). I have a saved profile that bumps up the memory and fan speed. After doing this and then loading a youtube video or video game, my screen will go black and then I will get the message.

After that I usually don't encounter the problem. However, I have been getting this error even without using EVGA Precision and running on stock speed. I am using Windows 7 64-bit also. It gets really annoying when I'm playing a game or something and it does this. Sometimes I'll even get a BSOD.
Was this answer helpful?

0 comments No comments