“Display driver stopped responding and has recovered” error.

Anonymous
2009-10-13T16:38:34+00:00
  • Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650.
  • The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine.
  • Downloaded the most current driver from the company's Web site.
  • Seeemd to work for a day, but now I'm getting the same behavior.

Crabby Office Lady

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-01-27T00:10:30+00:00

Hello Crabby Office Lady,

This error can happen because of an outdated video driver, to many programs running at one time or even high CPU activity. There is a link to a KB article on the following post that gives more info on the issue and helps to fix it, see:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-display-driver-stopped-responding-and-has/1b6c2b8b-b0a7-49d9-bc3b-e9cc98d51004

L.D.

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  1. Anonymous
    2013-08-08T11:27:30+00:00

    I can't find IEHIGHUTIL.EXE

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  2. Anonymous
    2013-08-08T11:24:47+00:00

    I have the same error: Display driver stopped responding and has recovered

    When i'm watching a video on youtube and move the mouse a little bit i get a short blackout then everything works fine but my browser crashes and it's very annoying.

    I have a new pc and i didn't have this error before

    pc specs:

    intel i7-4770K 3.50ghz

    16 gb ddr3 1600mhz ram

    GPU: GeForce GTX 650 Ti

    windows 7 ultimate 64 bit

    i have only 3 games on my pc: minecraft, euro truck sim 2 and GTA SA

    please help!

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  3. Anonymous
    2013-07-08T10:35:18+00:00

    Ok guys, been doing tons of reading myself and was considering:

    1. Getting another PSU
    2. Replacing my memory sticks
    3. Replacing my GPU

    It turns out that it's a virus !!!! Never in a million years did I think this would be

    the problem. Turns out that it's a JAVA issue that hasn't been patched.

    Click your Windows button and type: msconfig

    Under "start up programs", you'll see an entry for "IEHIGHUTIL.exe". Make sure to

    UNCHECK the box so that it doesn't start up.

    Go to your C:\ drive and there should be a "Temporary" folder. Inside this folder you'll

    see some files, including IEHIGHUTIL, DELETE the folder !

    Restart your computer and you'll be good to go. ZERO issues with my graphics card and

    the message "Display Driver stopped responding and has recovered" no longer comes up.

    Apparently a lot of anti-virus programs are not catching this little ****, including MSE which

    is what I have.

    Hope this helps, peace !

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  4. Anonymous
    2013-05-31T06:33:08+00:00

    HI GUYS.I HAD A SAME PROBLEM FOR LONG TIME.I WAS SEARCHING ANSWERS EVERYWHERE .......BUT FINALLY I NOTICED THAT MY FAN IN MY LAPTOP  IS BLOWING WARM OR EVEN HOT AIR.SO I OPENED ALL THE SCREWS .REMOVED MEMORY AND HARD DRIVE AND CLEANED MY FAN AND OTHER MOTHERBOARD DUSTY PARTS VERY CAREFULLY WITH "DUST OFF".I NOTICED THAT MY LAPTOPS FAN WAS FULL OF DUST.I CLEANED AS MUCH AS I COULD.SO AFTER 30 MIN WORK I TURNED MY LAPTOP ON AGAIN AND IT WAS WAY FASTER AND MY FAN IS BLOWING COOL AIR AND NO MORE DISPLAY ERROR MESSAGES,NO MORE BLACK DISPLAY AND NO MORE PROBLEMS.

    I THINK THE MOTHERBOARD AND GRAPHICS CARD JUST OVER HEATED OR SOMETHING,AND COMPUTER JUST TRIED TO PROTECT ITSELF .

    Less to do with heat and more to do with software (Microsoft) failure

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