“Display driver stopped responding and has recovered” error.

Anonymous
2009-10-13T16:38:34+00:00
  • Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650.
  • The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine.
  • Downloaded the most current driver from the company's Web site.
  • Seeemd to work for a day, but now I'm getting the same behavior.

Crabby Office Lady

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-01-27T00:10:30+00:00

Hello Crabby Office Lady,

This error can happen because of an outdated video driver, to many programs running at one time or even high CPU activity. There is a link to a KB article on the following post that gives more info on the issue and helps to fix it, see:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-display-driver-stopped-responding-and-has/1b6c2b8b-b0a7-49d9-bc3b-e9cc98d51004

L.D.

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  1. Anonymous
    2011-04-24T16:14:41+00:00

    I have the same problem on my PC...

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  2. Anonymous
    2011-04-23T05:49:22+00:00

    Mine is an MSI running Windows 7 Home Premium with ATI Mobility Radeon HD 5730. 

    I have the same error message "Display driver stopped....." after crashing for up to 10 seconds.  This problem happens EVERYTIME I update IE to IE 9.

    My only solution is to restore WIndows to an earlier restore point BEFORE I installed IE 9.  That solves the problem.  And so, in my case, the problem persists ONLY if I update IE to IE 9.  (And I tried this at least three times, each time hoping that Microsoft had issued a patch addressing this problem!)

    Does anybody have the same problem?

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  3. Anonymous
    2011-04-05T23:46:55+00:00

    Same problem here. Brand new HP ProBook 4520s running Windows 7 32-bit, all up-to-date drivers and Windows Updates. Very frustrating - do not expect issues like this from a brand new computer.

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  4. Anonymous
    2011-04-03T06:47:23+00:00

    Try disabling hardware acceleration in flash

    1. Right click (or ctrl click on a Mac) on the flash panorama.
    2. Choose settings

    3. Make sure the hardware acelleration box is unchecked

    4. Click close to save the settings. 5. Please exit full-screen mode, and refresh your page.

    Thank you so much for this post.

    This solved my problem

    Can anyone explain why this fixed the issue and what the "hardware acceleration" actually does?

    Can my Radeon HD 5870 seriously not handle enabling the hardware acceleration? or is it just a bug with the flash player?

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