“Display driver stopped responding and has recovered” error.

Anonymous
2009-10-13T16:38:34+00:00
  • Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650.
  • The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine.
  • Downloaded the most current driver from the company's Web site.
  • Seeemd to work for a day, but now I'm getting the same behavior.

Crabby Office Lady

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-01-27T00:10:30+00:00

Hello Crabby Office Lady,

This error can happen because of an outdated video driver, to many programs running at one time or even high CPU activity. There is a link to a KB article on the following post that gives more info on the issue and helps to fix it, see:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-display-driver-stopped-responding-and-has/1b6c2b8b-b0a7-49d9-bc3b-e9cc98d51004

L.D.

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  1. Anonymous
    2011-08-10T16:11:00+00:00

    I finally found out what was causing this error on my machine for sure. It was a bad stick of RAM. I initially had discounted this as a possible problem due to running Memtest and all the feedback talking about temps and software issues. I had found one stick with errors in my 8GB dual stick pack (2x 4GB each) I had bought recently. That one was causing BSD and was easily found. That one showed errors in Memtest and the other stick didn't. I finally on a hunch removed the other "error free" 4GB stick and the problem went away. It has been almost a week now since it has happened with not one single "display driver has reset" error. The errors were happening at about 4 per browsing period before removing the "offending stick"....about 30min per browsing period.

    The odd thing is it didn't reset when I was taxing the machine by gaming much but it did seem to reset itself an awful lot while web browsing which I though was odd and also had me looking for the problem in software places instead of hardware.

    Ok, as far as disclaimers....I am not, and was not overclocking my system at all and under load my 560Ti GTX GPU runs less than 70c. I didn't see many people talking about this could be a memory issue so I hope this helps.

    Specs for reference...

    Desktop PC

    MSI 770-G45 MB

    AMD Phenom II X4 965 Black Edition @ 3.4Ghz per core

    EVGA 560Ti GTX

    800w PS

    4GB DDR3 RAM @1333 9-9-9-24 (after taking out the bad sticks)

    Win7 Home Premium 64bit

    SoundBlaster X-fi Titanium

    Firefox browser

    Norton Security Suite provided by Comcast Xfinity

    1TB WD SATA HD

    Coolermaster case with LOTS of fans

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  2. Anonymous
    2011-08-10T13:19:35+00:00

    Hi, Had exately the same problem and did alot of resarch of the problem on google before i found out that the temp was the problem. Or i at least think so. Found out that core clock settings etc was wrong, so i clicked safe mode settings on expert tool for nvdia and linked the clocks, but i turned up the fan speed to 70% and so far i havent had any more problems with games etc. I have a Nvidia Gtx 480 Can finally run Fear 3 Gta iv etc most games with graphics set on the highest without any flickering on the screen or that error. Hopes this helps

    Regards A.T

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  3. Anonymous
    2011-08-10T12:26:05+00:00

    I got the same problem with my HP, and here is how I fixed it.

    If it keeps freezing on you and wouldn't let you do anything for more than 30 seconds then restart your machine in Safe Mode.

    Then go to your Device Mananger -> right click on my computer ( or Computer) and choose Properties, then click on Device Manager.

    Click on the arrow to show the installed driver.  Right click on the driver and choose Update Driver Software.  Select "Browse My Computer For Driver Software". Next, select "Let me pick from a list of device drivers on my computer".  Then choose the older version of the driver to install. In my case, I installed the original version that was installed when I purchased my laptop.  I believe that the problem is the updated version isn't compatible with my hardware.  I hope this help.

    I tried everything possible with drivers... it hadnt worked for me!!...i faced the issue when my comp was not active..i.e without any major activity like internet browsing, but would work normal if i was gaming.

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  4. Anonymous
    2011-08-09T05:38:21+00:00

    I got the same problem with my HP, and here is how I fixed it.

    If it keeps freezing on you and wouldn't let you do anything for more than 30 seconds then restart your machine in Safe Mode.

    Then go to your Device Mananger -> right click on my computer ( or Computer) and choose Properties, then click on Device Manager.

    Click on the arrow to show the installed driver.  Right click on the driver and choose Update Driver Software.  Select "Browse My Computer For Driver Software". Next, select "Let me pick from a list of device drivers on my computer".  Then choose the older version of the driver to install. In my case, I installed the original version that was installed when I purchased my laptop.  I believe that the problem is the updated version isn't compatible with my hardware.  I hope this help.

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