“Display driver stopped responding and has recovered” error.

Anonymous
2009-10-13T16:38:34+00:00
  • Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650.
  • The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine.
  • Downloaded the most current driver from the company's Web site.
  • Seeemd to work for a day, but now I'm getting the same behavior.

Crabby Office Lady

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-01-27T00:10:30+00:00

Hello Crabby Office Lady,

This error can happen because of an outdated video driver, to many programs running at one time or even high CPU activity. There is a link to a KB article on the following post that gives more info on the issue and helps to fix it, see:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-display-driver-stopped-responding-and-has/1b6c2b8b-b0a7-49d9-bc3b-e9cc98d51004

L.D.

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  1. Anonymous
    2011-11-20T14:57:00+00:00

    Memtest86+ shows there is a RAM modul malfunction - I think it causes the problem in my case.

    I suggest always check your hardware before You start looking for a software solution.

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  2. Anonymous
    2011-11-20T14:36:00+00:00

    I have an HD 3450 video card and kept getting the display driver stopped error or BSOD.

    To correct

    1. Used compressed air to clean all fans
    2. I also noticed that the heatsink on the video card had loosened up. I removed the card and was able to correct by inserting a small plasting tie into ends of each of the four plastic clips, that hold the heatsink to the card (you may be able to get the clips from AMD).
    3. Put back the card and it has been working fine since

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  3. Anonymous
    2011-11-20T02:26:40+00:00

    Immediate correction:

    Sorry, it is NOT a solution. The problem is still appearing. :-(

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  4. Anonymous
    2011-11-20T02:13:56+00:00

    Hi guys,

    try this one:

    • open regedit.exe
    • navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\GraphicsDrivers
    • right click (on empty space) to create new entry > DWORD (32 bit) Value
    • name it to TdrLevel
    • double click on it and set value data to 0   (zero)

    It seems it works.

    Microsoft's information about this registry key:

    • TdrLevel Specifies the initial level of recovery. The default value is to recover on timeout (TdrLevelRecover).

    KeyPath : HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\GraphicsDrivers KeyValue : TdrLevel ValueType : REG_DWORD ValueData : TdrLevelOff (0) - Detection disabled TdrLevelBugcheck (1) - Bug check on detected timeout, for example, no recovery. TdrLevelRecoverVGA (2) - Recover to VGA (not implemented). TdrLevelRecover (3) - Recover on timeout. This is the default value.

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