“Display driver stopped responding and has recovered” error.

Anonymous
2009-10-13T16:38:34+00:00
  • Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650.
  • The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine.
  • Downloaded the most current driver from the company's Web site.
  • Seeemd to work for a day, but now I'm getting the same behavior.

Crabby Office Lady

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-01-27T00:10:30+00:00

Hello Crabby Office Lady,

This error can happen because of an outdated video driver, to many programs running at one time or even high CPU activity. There is a link to a KB article on the following post that gives more info on the issue and helps to fix it, see:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-display-driver-stopped-responding-and-has/1b6c2b8b-b0a7-49d9-bc3b-e9cc98d51004

L.D.

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  1. Anonymous
    2012-06-05T20:53:27+00:00

    Obviously this error is caused by many different things.  The symptoms I had were that it always happened on the internet and in any browser, except I had an old version of Chrome (clue). Often it happened whilst trying to watch video content.

    In the end I uninstalled adobe flash and updated Chrome to the latest version which has flash fully integrated.  Since then I have had no problem.

    Problem solved - for me.

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  2. Anonymous
    2012-06-05T14:32:50+00:00

    I have had this same problem with a brand new Radeon HD 7770.  I have done much research on the matter, and heard various responses and feedback regarding what is supposed to be the problem.

    After much trial and error, I have finally found a confirmed solution.

    It is NOT a RAM issue, it is NOT a motherboard compatability issue, it CAN be related to a PSU issue (I will elaborate below), and it is NOT an outdated driver issue.  Direct X is also related.

    Games that it crashed for me randomly every 5-15 minutes:

    Starcraft 2

    Tribes Ascend

    Games that it did not crash, League of Legends.

    It is suggested that it does not crash in LoL because that uses Direct X 9.0.  Any game that uses Direct X 10, or 11, are the ones that crash.

    To fix the problem follow these two steps:

    Go into Power Settings - Set all values to "NEVER"

    "Put computer to sleep - NEVER" "Turn off display - NEVER"

    Step 2:

    Open up your GPU's manufacturers software (and/or use a program such as MSI afterburner).

    Go into the overclocking settings - Reduce Core Clock Speed by 150. (so for example, my 7770 has a 1150 default core clock speed.  I reduced it to 1000.)

    I have followed both these steps, and have not crashed since.  Hope it helps!

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  3. Anonymous
    2012-06-04T18:22:15+00:00

    I dealt with "Display driver stopped responding" error prompts and blue screens for about three months before finding the solution for my Gateway desktop FX6860 with Windows 7, i7 processor, 8 GB RAM and an AMD Radeon HD 6750 graphics card. I tried everything. Finally after reading and rereading what seemed like every tech forum on the planet – and trying out every fix known to mankind -- I found a post that said it’s a RAM issue. The poster, who had a computer similar to mine, said he simply removed one of the memory cards and that all of his problems disappeared.

    So in a process that took less than 10 minutes, I unplugged my computer and opened the tower to carefully remove one of the four DDR3 memory cards – leaving me with 6GB of RAM instead of the 8GB that came from the factory. When I reconnected everything and started up the PC, it worked perfectly. That was about two weeks ago. I haven’t experienced a blue screen or “Display driver” prompt since. I also haven’t detected any difference in my computer’s speed despite the absence of 2GB of RAM.

    Apparently, my computer was unable to produce enough consistent power for 8GB of RAM without me messing with the clocking of my CPU (something I didn’t feel comfortable doing). But by reducing the RAM, my computer is now able to produce the necessary power with consistency. In other words, my graphics card isn’t “timing out” or freezing any more. Hope this helps!

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  4. Anonymous
    2012-05-18T17:11:08+00:00

    Installed Windows 7

    No problems.

    Installed the latest Nvidia graphics driver, problems started.

    I have tried many of the posted solutions.

    Problem still existed.

    I uninstalled the Nvidia graphics driver.

    Rebooted (twice).

    Problem has gone away.

    When I click on the display adapter in Device Manager it says, 'NVIDIA GeForce 9500 GT (Microsoft Corporation - WDDM v1.1)

    No more Nvidia drivers for me thanks.

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