“Display driver stopped responding and has recovered” error.

Anonymous
2009-10-13T16:38:34+00:00
  • Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650.
  • The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine.
  • Downloaded the most current driver from the company's Web site.
  • Seeemd to work for a day, but now I'm getting the same behavior.

Crabby Office Lady

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2012-01-27T00:10:30+00:00

Hello Crabby Office Lady,

This error can happen because of an outdated video driver, to many programs running at one time or even high CPU activity. There is a link to a KB article on the following post that gives more info on the issue and helps to fix it, see:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-display-driver-stopped-responding-and-has/1b6c2b8b-b0a7-49d9-bc3b-e9cc98d51004

L.D.

Was this answer helpful?

40+ people found this answer helpful.
0 comments No comments

334 additional answers

Sort by: Most helpful
  1. Anonymous
    2012-06-12T12:27:41+00:00

    My notebook is a HP CompaqCQ40, running windows 7 home premium. It worked just fine for 3 years and then one day out of the blue (I guess after some update) it began presenting this problem. I completely reformatted the HD and did a whole new install. The same problem reappeared, just after the regular MS updates.

    I tried your suggestion, modified the TDR up to 25 seconds. All I've got is that it takes 25 seconds for the problem to occur.

    I'm seriously considering installing the good old XP, for it seems that Microsoft still did not work around the bugs of Vista and 7, nor it seems to be willing to.

    Thanks anyway.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2012-06-05T22:42:12+00:00

    JUST WAIT A BIT AND YOU'LL SOON JOIN THE HUGE GROUP OF THE TERMINALLY DISAPPOINTED. I've made registry changes, new drivers, stood on my hands **** and all the myriad other suggestions, I know what it's not: heat, old driver, over clocking, assorted adjustments to various clock speeds and as I said the hundreds of other 'fixes' It's a Microsoft driver issue and it's bloody annoying but they seem to have turned a blind eye to it.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2012-06-05T20:53:27+00:00

    Obviously this error is caused by many different things.  The symptoms I had were that it always happened on the internet and in any browser, except I had an old version of Chrome (clue). Often it happened whilst trying to watch video content.

    In the end I uninstalled adobe flash and updated Chrome to the latest version which has flash fully integrated.  Since then I have had no problem.

    Problem solved - for me.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2012-06-05T14:32:50+00:00

    I have had this same problem with a brand new Radeon HD 7770.  I have done much research on the matter, and heard various responses and feedback regarding what is supposed to be the problem.

    After much trial and error, I have finally found a confirmed solution.

    It is NOT a RAM issue, it is NOT a motherboard compatability issue, it CAN be related to a PSU issue (I will elaborate below), and it is NOT an outdated driver issue.  Direct X is also related.

    Games that it crashed for me randomly every 5-15 minutes:

    Starcraft 2

    Tribes Ascend

    Games that it did not crash, League of Legends.

    It is suggested that it does not crash in LoL because that uses Direct X 9.0.  Any game that uses Direct X 10, or 11, are the ones that crash.

    To fix the problem follow these two steps:

    Go into Power Settings - Set all values to "NEVER"

    "Put computer to sleep - NEVER" "Turn off display - NEVER"

    Step 2:

    Open up your GPU's manufacturers software (and/or use a program such as MSI afterburner).

    Go into the overclocking settings - Reduce Core Clock Speed by 150. (so for example, my 7770 has a 1150 default core clock speed.  I reduced it to 1000.)

    I have followed both these steps, and have not crashed since.  Hope it helps!

    Was this answer helpful?

    0 comments No comments