Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650. The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine. Downloaded the most current driver from the company's Web site. Seeemd to work for a day, but now I'm getting the same behavior. Crabby Office Lady

I got the same problem with my HP, and here is how I fixed it. If it keeps freezing on you and wouldn't let you do anything for more than 30 seconds then restart your machine in Safe Mode. Then go to your Device Mananger -> right click on my computer ( or Computer) and choose Properties, then click on Device Manager. Click on the arrow to show the installed driver. Right click on the driver and choose Update Driver Software. Select "Browse My Computer For Driver Software". Next, select "Let me pick from a list of device drivers on my computer". Then choose the older version of the driver to install. In my case, I installed the original version that was installed when I purchased my laptop. I believe that the problem is the updated version isn't compatible with my hardware. I hope this help. I tried everything possible with drivers... it hadnt worked for me!!...i faced the issue when my comp was not active..i.e without any major activity like internet browsing, but would work normal if i was gaming.

I got the same problem with my HP, and here is how I fixed it. If it keeps freezing on you and wouldn't let you do anything for more than 30 seconds then restart your machine in Safe Mode. Then go to your Device Mananger -> right click on my computer ( or Computer) and choose Properties, then click on Device Manager. Click on the arrow to show the installed driver. Right click on the driver and choose Update Driver Software. Select "Browse My Computer For Driver Software". Next, select "Let me pick from a list of device drivers on my computer". Then choose the older version of the driver to install. In my case, I installed the original version that was installed when I purchased my laptop. I believe that the problem is the updated version isn't compatible with my hardware. I hope this help.

I recently purchased a XFX Ati Radeon 6450 HD and faced the same problem.... i tried all the possible solution on could find by googling like underclocking the GPU, playing with advance boot options, disabling aero... however none of them solved my problem... As a final try i went to ATI's official site to mail them regarding this issue where i found a page related to this problem. As per the page there are several reasons for this to happen like insufficient power from supply... improper driver installations etc... at the start of article they had mentioned about TDR issue faced in windows Vista and 7. You can read about TDR in detail here http://msdn.microsoft.com/en-us/windows/hardware/gg487368 After reading the article all i did was open REGEDIT goto HKLM\System\CurrentControlSet\Control\GraphicsDrivers. Add following DWORD "TdrLevel" Set the value to "0" This disables TDR. I dont see a downside in doing this. SO far my system is working fine. I hope both windows and Ati come up with some solution which doesnot require playing with registry

“Display driver stopped responding and has recovered” error.

Anonymous

Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650.
The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine.
Downloaded the most current driver from the company's Web site.
Seeemd to work for a day, but now I'm getting the same behavior.

Crabby Office Lady

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Hello Crabby Office Lady,

This error can happen because of an outdated video driver, to many programs running at one time or even high CPU activity. There is a link to a KB article on the following post that gives more info on the issue and helps to fix it, see:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-display-driver-stopped-responding-and-has/1b6c2b8b-b0a7-49d9-bc3b-e9cc98d51004

L.D.

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334 additional answers

Anonymous

2011-08-10T12:26:05+00:00

I got the same problem with my HP, and here is how I fixed it.

If it keeps freezing on you and wouldn't let you do anything for more than 30 seconds then restart your machine in Safe Mode.

Then go to your Device Mananger -> right click on my computer ( or Computer) and choose Properties, then click on Device Manager.

Click on the arrow to show the installed driver. Right click on the driver and choose Update Driver Software. Select "Browse My Computer For Driver Software". Next, select "Let me pick from a list of device drivers on my computer". Then choose the older version of the driver to install. In my case, I installed the original version that was installed when I purchased my laptop. I believe that the problem is the updated version isn't compatible with my hardware. I hope this help.

I tried everything possible with drivers... it hadnt worked for me!!...i faced the issue when my comp was not active..i.e without any major activity like internet browsing, but would work normal if i was gaming.
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Anonymous

2011-08-09T05:38:21+00:00

I got the same problem with my HP, and here is how I fixed it.

If it keeps freezing on you and wouldn't let you do anything for more than 30 seconds then restart your machine in Safe Mode.

Then go to your Device Mananger -> right click on my computer ( or Computer) and choose Properties, then click on Device Manager.

Click on the arrow to show the installed driver. Right click on the driver and choose Update Driver Software. Select "Browse My Computer For Driver Software". Next, select "Let me pick from a list of device drivers on my computer". Then choose the older version of the driver to install. In my case, I installed the original version that was installed when I purchased my laptop. I believe that the problem is the updated version isn't compatible with my hardware. I hope this help.
Was this answer helpful?

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Anonymous

2011-08-09T05:37:58+00:00

I got the same problem with my HP, and here is how I fixed it.

If it keeps freezing on you and wouldn't let you do anything for more than 30 seconds then restart your machine in Safe Mode.

Then go to your Device Mananger -> right click on my computer ( or Computer) and choose Properties, then click on Device Manager.

Click on the arrow to show the installed driver. Right click on the driver and choose Update Driver Software. Select "Browse My Computer For Driver Software". Next, select "Let me pick from a list of device drivers on my computer". Then choose the older version of the driver to install. In my case, I installed the original version that was installed when I purchased my laptop. I believe that the problem is the updated version isn't compatible with my hardware. I hope this help.
Was this answer helpful?

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Anonymous

2011-08-05T05:42:59+00:00
I recently purchased a XFX Ati Radeon 6450 HD and faced the same problem.... i tried all the possible solution on could find by googling like underclocking the GPU, playing with advance boot options, disabling aero... however none of them solved my problem...

As a final try i went to ATI's official site to mail them regarding this issue where i found a page related to this problem. As per the page there are several reasons for this to happen like insufficient power from supply... improper driver installations etc... at the start of article they had mentioned about TDR issue faced in windows Vista and 7.

You can read about TDR in detail here

http://msdn.microsoft.com/en-us/windows/hardware/gg487368

After reading the article all i did was
1. open REGEDIT
2. goto HKLM\System\CurrentControlSet\Control\GraphicsDrivers.
3. Add following DWORD "TdrLevel"
4. Set the value to "0"
This disables TDR. I dont see a downside in doing this. SO far my system is working fine. I hope both windows and Ati come up with some solution which doesnot require playing with registry
Was this answer helpful?

0 comments No comments