“Display driver stopped responding and has recovered” error.

Anonymous
2009-10-13T16:38:34+00:00
  • Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650.
  • The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine.
  • Downloaded the most current driver from the company's Web site.
  • Seeemd to work for a day, but now I'm getting the same behavior.

Crabby Office Lady

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2012-01-27T00:10:30+00:00

Hello Crabby Office Lady,

This error can happen because of an outdated video driver, to many programs running at one time or even high CPU activity. There is a link to a KB article on the following post that gives more info on the issue and helps to fix it, see:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-display-driver-stopped-responding-and-has/1b6c2b8b-b0a7-49d9-bc3b-e9cc98d51004

L.D.

Was this answer helpful?

40+ people found this answer helpful.
0 comments

334 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2011-02-02T00:45:49+00:00

    Hi Maxstr,

    I changed that value to 0, but alas there are still problems. I've changed it back to two again.

    Steve.

    Was this answer helpful?

    0 comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  3. Anonymous
    2011-01-28T02:29:21+00:00

    Hi

    I had the same issue until few days ago. Downloaded Microsoft Fix It tool and ran it.

    http://fixitcenter.support.microsoft.com/Portal/GetStarted

    http://download.microsoft.com/download/D/7/E/D7E37511-A7CA-4C8B-B61B-1C90895D9823/FixitCenter_Run.exe

    It deleted & repaired some FF or something video codecs.

    The problem disappeared.

     

    God Bless u.....Some how the computer deleted my driver & had no way of getting it back but thanks to you "fix it" it troubleshooted it & put it back on my computer. Thanks a million :)

    Was this answer helpful?

    0 comments
  4. Anonymous
    2011-01-28T01:21:42+00:00

    Hi again,

     

    I changed the value to 6 hex, and the fault still occurred, then changed it to 10 hex, and the problem is still there.

    With the longer times the problem is even more annoying as the whole screen locks up, and nothing can be done until the delay time is up.

    On that forum you linked to it says to try and set that value to zero. I'll do that now and see what happens.

    Thanks again!

    Sorry to hear that it didn't work. Sometimes it stops the crashes, but like I mentioned in my post, it's not a fix. The good news is that now you know that it's not a Windows issue, so that narrows it down to either driver or hardware. Do you have any video cards laying around that you can swap and test? Or maybe your motherboard has built-in video? Have you tried completely un-installing the driver, and just using the default Windows driver?

    Was this answer helpful?

    0 comments