This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Essentially, my PC won't recognize my GoGear Opus MP3 player (or iPod nano). However, I am using a USB mouse and keyboard at the moment with no problem. I had this same problem on this PC when I had Vista. I upgraded to 7 hoping this issue would be solved, but it is still there.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I was having the same problem with my ipods. I then, just by chance, decided to use a different cable and to my surprise, this fixed the problem. Both cables appear identical and both cables are original apple ipod cables. I was able to use both cables in my previous computer. However can only use one with my new computer running Windows 7. Hope this helps.
Makavali,
I had code 43 problems with my usb ports until I found a thread on MSI's website. My front panel usb ports connected to a 9 pin usb header on the motherboard. Only 8 pins are needed. If pin 9 has a black ground wire then remove it. I didnt give this fix much hope but it fixed my problems! Good luck.
Migarr
People on this thread seem to be having two separate problems.
I'm not affiliated with these forums in any official way, but things might go better if we separate the two problems. If all your devices are working despite Unknown Device messages, head over to http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/unknown-device-usb-error-code-43/27bb21a5-5c93-48ae-b2a6-eb55c7f9174e?page=1&tm=1336711036908 .
If you have a device that doesn't work when you plug it in, stay here. Can we do that?
I was having the same problem with my ipods. I then, just by chance, decided to use a different cable and to my surprise, this fixed the problem. Both cables appear identical and both cables are original apple ipod cables. I was able to use both cables in my previous computer. However can only use one with my new computer running Windows 7. Hope this helps.
hey well i bought an mp4 it looks like ipod
when i bought it it worked than i just wanted to put music there and it stoped and now is not turning
now when i put usb in computer is an notification and it says Windows has stopped this device because it has reported problems. (Code 43)
what should i do i asked you because i just thought that you can give me advices how to fix it
thankyou
I am having the same code 43 error in Win 7 because of the front panel USB header. Nice Siverstone Sugo case. Had to unplug the headers to stop the pop-up. Can't really replace the cables easily because they are attached to the case. Thinking about cutting the black cable to see what happens but it is the Mother-in Laws puter. Biostar motherboards seem similar to MSI (same optical/spdif connector pinout) so maybe the USB issue is the same. Won't edit the registry...that seems silly. Might also try an internal PCI-USB card with a 9 pin header.... very frustrating!
Funny thing is the Front headers work fine. Can connect and use USB mouse and keyboard thru the front ports no problem except for the pop-up messages. Tried uninstalling the device and letting the OS reinstall but get an error upon detection. Updated the BIOS and chipset drivers to no avail.
