Code 43 Windows has stopped this device because it has reported problems

Anonymous
2009-11-20T12:35:27+00:00

Essentially, my PC won't recognize my GoGear Opus MP3 player (or iPod nano). However, I am using a USB mouse and keyboard at the moment with no problem. I had this same problem on this PC when I had Vista. I upgraded to 7 hoping this issue would be solved, but it is still there.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2010-11-28T04:02:25+00:00

I was having the same problem with my ipods. I then, just by chance, decided to use a different cable and to my surprise, this fixed the problem. Both cables appear identical and both cables are original apple ipod cables. I was able to use both cables in my previous computer. However can only use one with my new computer running Windows 7. Hope this helps.

Was this answer helpful?

200+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2009-12-05T12:41:48+00:00

Makavali,

I had code 43 problems with my usb ports until I found a thread on MSI's website.  My front panel usb ports connected to a 9 pin usb header on the motherboard.  Only 8 pins are needed.  If pin 9 has a black ground wire then remove it.  I didnt give this fix much hope but it fixed my problems!  Good luck.

Migarr

Was this answer helpful?

100+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2012-05-11T04:42:14+00:00

People on this thread seem to be having two separate problems.

  1. An external device is not working when plugged in to a USB port
  2. All devices are working normally when plugged in, but the Unknown Device warning persistently pops up, and an Unknown Device is showing in Control Panel -> Devices.

I'm not affiliated with these forums in any official way, but things might go better if we separate the two problems. If all your devices are working despite Unknown Device messages, head over to http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/unknown-device-usb-error-code-43/27bb21a5-5c93-48ae-b2a6-eb55c7f9174e?page=1&tm=1336711036908 .

If you have a device that doesn't work when you plug it in, stay here. Can we do that?

Was this answer helpful?

90+ people found this answer helpful.
0 comments

74 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2009-11-21T04:59:39+00:00

    Hi Makavali, Welcome to Microsoft Answers forum.

    **Method I****I would suggest you to run the hot fix and see if that helps.**If your high-speed USB 2.0 ports don't work, you might not have the correct driver installed for the ports in your computer, or the ports might be defective. If you are using an external USB hub plugged into your computer, this might also be defective or lack the proper drivers. Check Device Manager to see if your USB ports or hubs are working properly.

    1.       Open Device Manager by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.‌  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    2.       Double-click Universal Serial Bus controllers and check to see if all your USB ports, hubs, and controllers are functioning correctly. Any devices not functioning will have a yellow exclamation mark in front of them.

    3.       If Device Manager shows any USB ports, hubs, or controllers are not functioning, check for updated drivers. For more information, see Update a driver for hardware that isn't working properly.

    Additional Information:http://windows.microsoft.com/en-US/windows-vista/Tips-for-solving-problems-with-USB-devices

    http://windows.microsoft.com/en-us/windows-vista/Install-a-USB-device

    Method IIif the above method fails I would suggest you to delete upper filter  and Lower filter, the following steps will help you to delete the filter.

    **REGISTRY EDIT DISCLAIMER:**Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

    322756 How to back up and restore the registry in Windows :http://support.microsoft.com/kb/322756

    ****1. Click Start, click Run, type regedit, and then click OK.

    1. Locate and then click the UpperFilters registry value. This value is located in the following registry subkey:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E967-E325-11CE-BFC1-08002BE10318}

    1. On the Edit menu, click Delete, and then click OK.
    2. Locate and then click the LowerFilters registry value. This value is located in the following registry subkey:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E967-E325-11CE-BFC1-08002BE10318}

    1. On the Edit menu, click Delete, and then click OK.
    2. Exit Registry Editor.
    3. Restart the computer.

    Note If you remove both registry values, and then you lose functionality in a particular program such as CD recording software, you may have to reinstall that software. If this problem occurs again, contact the software vendor for help.

    Hope this helps. Let us know the results.

    Thanks & Regards,

    Vijay – Microsoft Support ****Visit our Microsoft Answers Feedback Forum and let us know what you think

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2009-11-21T21:09:32+00:00

    Tried all that. I also have recently installed a PCI USB2.0 card in an attempt to remedy this problem. Same issue, which leads me to think this is a software issue within Windows.

    I've had to use Linux before, and I'd rather not go down that road again. But if I can't transfer files via USB I may be left with no choice :(

    Was this answer helpful?

    0 comments