Code 43 Windows has stopped this device because it has reported problems

Anonymous
2009-11-20T12:35:27+00:00

Essentially, my PC won't recognize my GoGear Opus MP3 player (or iPod nano). However, I am using a USB mouse and keyboard at the moment with no problem. I had this same problem on this PC when I had Vista. I upgraded to 7 hoping this issue would be solved, but it is still there.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-11-28T04:02:25+00:00

I was having the same problem with my ipods. I then, just by chance, decided to use a different cable and to my surprise, this fixed the problem. Both cables appear identical and both cables are original apple ipod cables. I was able to use both cables in my previous computer. However can only use one with my new computer running Windows 7. Hope this helps.

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Anonymous
2009-12-05T12:41:48+00:00

Makavali,

I had code 43 problems with my usb ports until I found a thread on MSI's website.  My front panel usb ports connected to a 9 pin usb header on the motherboard.  Only 8 pins are needed.  If pin 9 has a black ground wire then remove it.  I didnt give this fix much hope but it fixed my problems!  Good luck.

Migarr

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Anonymous
2012-05-11T04:42:14+00:00

People on this thread seem to be having two separate problems.

  1. An external device is not working when plugged in to a USB port
  2. All devices are working normally when plugged in, but the Unknown Device warning persistently pops up, and an Unknown Device is showing in Control Panel -> Devices.

I'm not affiliated with these forums in any official way, but things might go better if we separate the two problems. If all your devices are working despite Unknown Device messages, head over to http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/unknown-device-usb-error-code-43/27bb21a5-5c93-48ae-b2a6-eb55c7f9174e?page=1&tm=1336711036908 .

If you have a device that doesn't work when you plug it in, stay here. Can we do that?

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  1. Anonymous
    2015-07-16T03:12:08+00:00

    Hi,

    I've been roaming aimlessly it seems to find an answer to both questions, "Why am I getting a USB device error?", and "Why does it still seem to work with my mouse connected buy not my mobile phone?"

    Contrary to popular belief I believe that these problems are in fact directly related...

    To that end I began playing with the cables on the back of my computer and discovered that both of the cables from the Corsair keyboard (K95 RGB) which were connected to the Gaming combo USB 2.0 port on the top of the back panel of my MSI Gaming 7 M/B were the culprit.

    In testing all other ports, especially the front panel ports where i was having the trouble, I kept just the keyboard leads connected while I systematically pulled the other leads. The error remained.

    The moment I pulled the Keyboard leads out, the error disappeared. On further investigation it turns out that under USB 3.0 you only need one of the two leads connected (the one with the keyboard picture on it).

    Now the phone runs stable on the front ports and everything is just peachy. No lead changes, no pin disconnects, no registry tampering.

    I want to thank everyone who has taken the time to contribute to this issue as all of this information has led me to this answer (albeit indirectly). I really hope this helps someone else though.

    Life's good when everything just works the way it should...

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  2. Anonymous
    2015-06-18T01:28:05+00:00

    I was having the same problem with my ipods. I then, just by chance, decided to use a different cable and to my surprise, this fixed the problem. Both cables appear identical and both cables are original apple ipod cables. I was able to use both cables in my previous computer. However can only use one with my new computer running Windows 7. Hope this helps.

    Thank you; it worked like a champ for me also.

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