Windows 7 Explorer Frequently Crashes - Error 0xc0000374

I have the same problem except in my case it happens when I open Control Panel. here is my .dmp file: http://cid-ec4918dff70b5c89.skydrive.live.com/redir.aspx?resid=EC4918DFF70B5C89!134

Below is the detailed info from the event viewer:

Faulting application name: Explorer.EXE, version: 6.1.7601.17514, time stamp: 0x4ce796f3

Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96e

Exception code: 0xc0000374

Fault offset: 0x000c37b7

Faulting process id: 0xcb8

Faulting application start time: 0x01cbd8d0ec9c8d25

Faulting application path: C:\Windows\Explorer.EXE

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: d7288816-44c5-11e0-9484-00138f5198b0

XML:

• <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
• <System>

  <Provider Name="Application Error" />

  <EventID Qualifiers="0">1000</EventID>

  <Level>2</Level>

  <Task>100</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2011-03-02T12:08:54.000000000Z" />

  <EventRecordID>66132</EventRecordID>

  <Channel>Application</Channel>

  <Computer>/Computer>

  <Security />

  </System>

• <EventData>

  <Data>Explorer.EXE</Data>

  <Data>6.1.7601.17514</Data>

  <Data>4ce796f3</Data>

  <Data>ntdll.dll</Data>

  <Data>6.1.7601.17514</Data>

  <Data>4ce7b96e</Data>

  <Data>c0000374</Data>

  <Data>000c37b7</Data>

  <Data>cb8</Data>

  <Data>01cbd8d0ec9c8d25</Data>

  <Data>C:\Windows\Explorer.EXE</Data>

  <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>

  <Data>d7288816-44c5-11e0-9484-00138f5198b0</Data>

  </EventData>

  </Event>

Best regards,

Atanas

Edited: on 06/04/2011 15:59

I found the problem. It's because of exeption after loading  the firebird cpl applet (system32\Firebird2Control.cpl). When I was renamed the file with some different extension the problem was gone. Thank you anyway!

Best regards

Atanas

Hey could someone please look at my dump file and tell me the issue?

http://cid-1b9d771d3a50e49a.office.live.com/self.aspx/Public/explorer.exe.4164.dmp

Running Windows 7 Professonal 64bit, and keeps crashing whenever I try to fast forward/skip around in a youtube flash video.

Thanks!!

Hi eric,

yes upload the dmps and I look at them.

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"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Hi Andre,

I just went over there yesterday because the computer was frozen up, after I rebooted the computer there was no localdumps folder in the C drive.

I am not sure if this is because I just did a hard reset, one thing I noticed after I pressed the power button I got a dialog box stating that explorer.exe was not responding, but before I could click on it to close it, or have it wait etc...

I have noticed after looking a bit more, it is not when the computer goes to sleep, because it is set not to go to sleep. What happens is that after the monitor shuts off then comes back on from mouse movement or keyboard is when it freezes up. At first it was set to shut the monitor off after 60 minutes. I changed it to 1 minute and than would wait about 2-3 minutes. When I came back the computer would freeze up, but only for a minute or so, then come out of it. I am going to try let it sit for longer today and see if I can't get it to crash that way.

One thing I am not sure of, when it locks up, is there anything I can do to make sure it generates the dmp file? It seems like just rebooting it will not generate the file.

Thanks

Eric

Andre,

I have a client with this issue when ever her computer wakes from sleep everything is locked up. I imported the registry file so I am just waiting for it to do it again, will you be able to help me with this?

Thanks

---

Eric

Hi eric,

yes upload the dmps and I look at them.

"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Andre,

I have a client with this issue when ever her computer wakes from sleep everything is locked up. I imported the registry file so I am just waiting for it to do it again, will you be able to help me with this?

Thanks

Eric