I have to agree with the comments. Microsoft could have given a simple answer instead of having you chase around, which I did and never found anything to help solve the problem.
What you said worked and I really appreciate your help.
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Every time I sign off Windows Live Mail I get this message. You have unsent messages in your outbox. Do you want to send them now? It does not matter if I say yes, the message still comes back. I have checked my outbox and there are no messages pending. I am using Window 7 Ultimate 64 bit. Now do I get rid of this message.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have to agree with the comments. Microsoft could have given a simple answer instead of having you chase around, which I did and never found anything to help solve the problem.
What you said worked and I really appreciate your help.
Tried Bat-Bubba's solution which appears to have helped others.
"In the Home Tab, check to Work Offline. In the View Tab, uncheck the Reading Pane. On the left hand side, scroll down to "Storage Folders" and you'll see the Outbox. Open the Outbox and delete the message..."
I still could not find the word 'outbox' on the left panel. Finally saw it where everyone said it was, but it was in the default language which I had specified when signing up for live essentials, while all the other titles were in my major language English, so I was looking for it in English and completely overlooked it. It was right there all the time. Talk about selective perception. Problem solved.
I could not get to your forum sight you suggested. I think it is old. Please either update the reply or take it off. I had to use the solution from Bat-Bubba.
Thank you.
I'm glad to see that Bat-Bubba's reply (the justified sarcasm of which I have praised more than once) is still helpful to some people. It doesn't solve the problem for my computer (with Btinternet, in UK). I've had them take control, create a new account; it works for a few days, but the WLM gets more and more reluctant to get messages Sent. They hang around in the OUT folder, sometimes for ever, until I copy them and send them by webmail (gmail or Yahoo).
"In the Home Tab, check to Work Offline. In the View Tab, uncheck the Reading Pane. On the left hand side, scroll down to "Storage Folders" and you'll see the Outbox. Open the Outbox and delete the message.
To the moderator, who cares if the thread is old if people are still experienceing the problem and no real solution was posted. If you want no further replies, close it. Thanks for no solution to the problem, you've been a great help!
The very first post by the support engineer should have just given the simple solution and been done with the entire conversation. Just like trying to get an answer from government employees, microsoft has to give people the run-a-around and try to send you to 50 different "departments" before you finally get an answer when they could have just answered it or found out the answer in the first place. You can't tell me that someone who is an engineer for the company is not already familiar with all products, if they aren't, then they should be or should be fired."
Thank you Bat-Bubba! Still awesome and helpful here in May of 2014! Moving it forward for those searching
Marybeth56