On installation of 'Windows 7', after installing needed drivers, some of which were designed for XP or Vista, on a Toshiba Portege M200 (Tablet PC from 2003) and Windows 7 automatically downloading and installing updates: Windows 7 can't boot. It goes directly to the Automated System Recovery and no matter which option I choose it fails to fix the problem. Sometimes it says it did fix the problem and didn't. Sometimes it says it failed to fixed the problem and in those cases the Diagnosis and Repair details says as: Root cause found: Boot manager failed to find OS loader. Repair action: File Repair Result: Failed. Error code = 0x490 Time Taken = 4767 ms Repair action: Boot configuration data store repair Result: Failed. Error code = 0x490 Time Taken = 150ms Repair action: System Restore Result: Failed. Error code = 0x1f Time taken = 68489 ms What is the cause of this? And how do I fix it? The harddrive is brand new and a full memory check said the RAM was good.

I had the same problem on one of our laptops. This has 2GB of memory so it appears to be related to that and Windows updates. I did the following from the following Microsoft article which resolved the issue for me http://support.microsoft.com/kb/927392/en-gb . To run the Bootrec.exe tool, you must start Windows RE. To do this, follow these steps: Put the Windows Vista or Windows 7 installation disc in the disc drive, and then start the computer. Press a key when you are prompted. Select a language, a time, a currency, a keyboard or an input method, and then click Next . Click Repair your computer . Click the operating system that you want to repair, and then click Next . In the System Recovery Options dialog box, click Command Prompt . Type Bootrec.exe, and then press ENTER. Note To start the computer from the Windows Vista or Windows 7 DVD, the computer must be configured to start from the DVD drive. For more information about how to configure the computer to start from the DVD drive, see the documentation that is included with the computer or contact the computer manufacturer. !\[\](http://support.microsoft.com/library/images/support/kbgraphics/public/en-us/uparrow.gif)Back to the top Bootrec.exe options The Bootrec.exe tool supports the following options. Use the option that is appropriate for your situation. Note If rebuilding the BCD does not resolve the startup issue, you can export and delete the BCD, and then run this option again. By doing this, you make sure that the BCD is completely rebuilt. To do this, type the following commands at the Windows RE command prompt: bcdedit /export C:\BCD_Backup c: cd boot attrib bcd -s -h -r ren c:\boot\bcd bcd.old bootrec /RebuildBcd /FixMbr The /FixMbr option writes a Windows 7 or Windows Vista-compatible MBR to the system partition. This option does not overwrite the existing partition table. Use this option when you must resolve MBR corruption issues, or when you have to remove non-standard code from the MBR. /FixBoot The /FixBoot option writes a new boot sector to the system partition by using a boot sector that is compatible with Windows Vista or Windows 7. Use this option if one of the following conditions is true: The boot sector has been replaced with a non-standard Windows Vista or Windows 7 boot sector. The boot sector is damaged. An earlier Windows operating system has been installed after Windows Vista or Windows 7 was installed. In this scenario, the computer starts by using Windows NT Loader (NTLDR) instead of Windows Boot Manager (Bootmgr.exe). /ScanOs The /ScanOs option scans all disks for installations that are compatible with Windows Vista or Windows 7. Additionally, this option displays the entries that are currently not in the BCD store. Use this option when there are Windows Vista or Windows 7 installations that the Boot Manager menu does not list. /RebuildBcd The /RebuildBcd option scans all disks for installations that are compatible with Windows Vista or Windows 7. Additionally, this option lets you select the installations that you want to add to the BCD store. Use this option when you must completely rebuild the BCD. After following the above i then ran the following from command prompt: bootrec /fixmbr then bootrec /fixboot This resolved the issue for me and allowed me to log on to the PC in its previous working state. Great stuff. Hope this works for you!

I will try to help you after 18.00 GMT okay? I'm busy until then. No need to apologize, I completely understand your frustration. You'll hear from me later today. EDIT: I got home early, I found this: http://www.amazon.com/gp/product/B004RDCEQO/ref=as_li_ss_tl?ie=UTF8&tag=proposolut-20&linkCode=as2&camp=217145&creative=399373&creativeASIN=B004RDCEQO You can find my Opera profile by searching for the same nickname I have on this forum. However, how the file sharing works, I have no idea.

I just saved up the cash and shipped it out to hp and got it fixed. just a heads up to some on here if your reloading of the os did not help it may be a motherboard issue or a hdd issue.if it is the motherboard or hdd issue then i suggest as a way to end your frustration send it to the manufacturer and get it repaired.as some on here have been at this for months or weeks.

Thank u so much 4 ur response! I actually fixed myself using the partition wizard (which I downloaded the free one off my old desktop). My drive had been recovered and I figured out it wasn't being recognized b/c the drive letter changed. so as soon as I made the partition 'active' everything came back. phew!! I *think* I initially paritioned wrong by making system files FAT files. In addition I upgraded to win7 professional. I have had continuous problems since day one as a result. The 'why' however, I just don't know. Besides, mine is an ASUS and they would have charged me more than it is worth.

Automated Startup Repair fails. Cannot find OS Loader.

Anonymous

On installation of 'Windows 7', after installing needed drivers, some of which were designed for XP or Vista, on a Toshiba Portege M200 (Tablet PC from 2003) and Windows 7 automatically downloading and installing updates:

Windows 7 can't boot.

It goes directly to the Automated System Recovery and no matter which option I choose it fails to fix the problem.

Sometimes it says it did fix the problem and didn't.
Sometimes it says it failed to fixed the problem and in those cases the Diagnosis and Repair details says as:

Root cause found:

Boot manager failed to find OS loader.

Repair action: File Repair

Result: Failed. Error code = 0x490

Time Taken = 4767 ms

Repair action: Boot configuration data store repair

Result: Failed. Error code = 0x490

Time Taken = 150ms

Repair action: System Restore

Result: Failed. Error code = 0x1f

Time taken = 68489 ms

What is the cause of this? And how do I fix it?

The harddrive is brand new and a full memory check said the RAM was good.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

I had the same problem on one of our laptops. This has 2GB of memory so it appears to be related to that and Windows updates. I did the following from the following Microsoft article which resolved the issue for me http://support.microsoft.com/kb/927392/en-gb.

To run the Bootrec.exe tool, you must start Windows RE. To do this, follow these steps:

Put the Windows Vista or Windows 7 installation disc in the disc drive, and then start the computer.
Press a key when you are prompted.
Select a language, a time, a currency, a keyboard or an input method, and then clickNext.
Click Repair your computer.
Click the operating system that you want to repair, and then click Next.
In the System Recovery Options dialog box, click Command Prompt.
Type Bootrec.exe, and then press ENTER.

Note To start the computer from the Windows Vista or Windows 7 DVD, the computer must be configured to start from the DVD drive. For more information about how to configure the computer to start from the DVD drive, see the documentation that is included with the computer or contact the computer manufacturer.

!\[\](http://support.microsoft.com/library/images/support/kbgraphics/public/en-us/uparrow.gif)Back to the top

Bootrec.exe options The Bootrec.exe tool supports the following options. Use the option that is appropriate for your situation.

NoteIf rebuilding the BCD does not resolve the startup issue, you can export and delete the BCD, and then run this option again. By doing this, you make sure that the BCD is completely rebuilt. To do this, type the following commands at the Windows RE command prompt:

bcdedit /export C:\BCD_Backup
c:
cd boot
attrib bcd -s -h -r
ren c:\boot\bcd bcd.old
bootrec /RebuildBcd

/FixMbr The /FixMbr option writes a Windows 7 or Windows Vista-compatible MBR to the system partition. This option does not overwrite the existing partition table. Use this option when you must resolve MBR corruption issues, or when you have to remove non-standard code from the MBR. /FixBoot The /FixBoot option writes a new boot sector to the system partition by using a boot sector that is compatible with Windows Vista or Windows 7. Use this option if one of the following conditions is true:

The boot sector has been replaced with a non-standard Windows Vista or Windows 7 boot sector.
The boot sector is damaged.
An earlier Windows operating system has been installed after Windows Vista or Windows 7 was installed. In this scenario, the computer starts by using Windows NT Loader (NTLDR) instead of Windows Boot Manager (Bootmgr.exe).

/ScanOs The /ScanOs option scans all disks for installations that are compatible with Windows Vista or Windows 7. Additionally, this option displays the entries that are currently not in the BCD store. Use this option when there are Windows Vista or Windows 7 installations that the Boot Manager menu does not list. /RebuildBcd

The /RebuildBcd option scans all disks for installations that are compatible with Windows Vista or Windows 7. Additionally, this option lets you select the installations that you want to add to the BCD store. Use this option when you must completely rebuild the BCD.

After following the above i then ran the following from command prompt:

bootrec /fixmbr

then

bootrec /fixboot

This resolved the issue for me and allowed me to log on to the PC in its previous working state. Great stuff.

Hope this works for you!

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43 additional answers

Anonymous

2012-03-30T09:36:20+00:00

I will try to help you after 18.00 GMT okay? I'm busy until then.

No need to apologize, I completely understand your frustration.

You'll hear from me later today.

EDIT:

I got home early, I found this:

http://www.amazon.com/gp/product/B004RDCEQO/ref=as_li_ss_tl?ie=UTF8&tag=proposolut-20&linkCode=as2&camp=217145&creative=399373&creativeASIN=B004RDCEQO

You can find my Opera profile by searching for the same nickname I have on this forum. However, how the file sharing works, I have no idea.
Was this answer helpful?

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Anonymous

2012-08-14T18:49:23+00:00

I will try to help you after 18.00 GMT okay? I'm busy until then.

No need to apologize, I completely understand your frustration.

You'll hear from me later today.

EDIT:

I got home early, I found this:

http://www.amazon.com/gp/product/B004RDCEQO/ref=as_li_ss_tl?ie=UTF8&tag=proposolut-20&linkCode=as2&camp=217145&creative=399373&creativeASIN=B004RDCEQO

You can find my Opera profile by searching for the same nickname I have on this forum. However, how the file sharing works, I have no idea.

Hi Vincenturion, I'm in same boat as lotursigirl but I do have win7 repair disk I made. The laptop came with win7 Home and I upgraded to Win7 prof. 64 bit.

I have

Root cause found:

Boot manager failed to find OS loader.

Repair action: File Repair

Result: Failed. Error code = 0x490

Repair action: Boot configuration data store repair

Result: Failed. Error code = 0x490

Repair action: System Restore

Result: Completed Successful. Error code = 0x0

when I initially reinstalled i stupidly made a FAT file for system files. I didn't realize I cannot undo a restore of FAT. So now with the stupid starter repair

it recovered my hdd and named it D. the boot files are in "x" and my "C" drive has files that I don't know what but boot rec.exe will not work in there b/c

I get error message

"bootrec.exe is not a valid Win32 application

I am so desperate to recover the hdd ASAP b/c I don't think my files backed up properly on external drive

Anyone? please!! TY!!
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Anonymous

2012-08-14T19:09:22+00:00

I just saved up the cash and shipped it out to hp and got it fixed.

just a heads up to some on here if your reloading of the os did not help it may be a motherboard issue or a hdd issue.if it is the motherboard or hdd issue then i suggest as a way to end your frustration send it to the manufacturer and get it repaired.as some on here have been at this for months or weeks.
Was this answer helpful?

0 comments No comments
Anonymous

2012-08-18T22:48:51+00:00

Thank u so much 4 ur response! I actually fixed myself using the partition wizard (which I downloaded the free one off my old desktop). My drive had been recovered and I figured out it wasn't being recognized b/c the drive letter changed. so as soon as I made the partition 'active' everything came back.

phew!!

I *think* I initially paritioned wrong by making system files FAT files. In addition I upgraded to win7 professional. I have had continuous problems since day one as a result. The 'why' however, I just don't know.

Besides, mine is an ASUS and they would have charged me more than it is worth.
Was this answer helpful?

0 comments No comments