Schannel Error 36888

Anonymous
2009-12-24T01:59:46+00:00

I am getting this Schannel Error 36888 over and over and over again. There NOTHING listed on the help site about it. I have no idea what it is, but my computer is crashing over and over again. I don't know if this is the reason, but it seems to be the most frequent event listed in the event viewer.

I restored my computer to the image I made after the initial installation back in July, and did this only after going back to restore points to 12/6/09.

It does not seem to be a Windows O/S issue or else these various restores would have fixed it. Nothing else has changed though. No new hardware added and any external devices I did have connected, I have disconnected to rule them out. All I have connected is one external hard drive (which I need for my backups) and the keyboard and mouse.

The computer goes to a blue screen, usually after doing something like opening Windows Explorer or something like that. Just sitting idle, it doesn't seem to happen. Or at least not as often.

What is Schannel Error 36888. I found posting on different sites but none that are conclusive or tell me what EXCATLY to do about it.

Windows for home | Previous Windows versions | Apps

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Anonymous
2011-10-31T15:24:32+00:00

Getting the same error.  Just installed Trial Version of Outlook 2010 and noticed the message.

The error occurs when I allow Outlook to set up e-mail accounts on its own.  The first try is on a encrypted connection which fails, then the option to use an unencrypted connection succeeds.  The error happens during the encrypted attempts and occurs 3 times in succession.

My POP3 server just uses a password, so it seems the attempts to use a encrypted protocol is involved.  But maybe someone who understands more about how it works will know what type of scenarios might generate such an error.

Also I notice if I let Outlook set up the accounts, it will succeed using the incorrect server name.  Mine are pop-server instead of just pop, but Outlook sets it up anyway.  But e-mail access does not generate the error even using the wrong server name.

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  1. Anonymous
    2009-12-24T22:49:16+00:00

    Hi Defiantclass1,

    Welcome to Microsoft answers.

    ·         What is the Operating System installed on your computer?

    ·         Have you made any recent changes on the computer?

    Note: SChannel means secure channel.

    sChannel uses TLS for security encryption. As long as the sites you visit do not use TLS.

    Follow the steps below:

    1.      Open Internet Explorer.

    2.      Click Tools.

    3.      Click Internet Options.

    4.      Click Advanced tab.

    5.      Scroll down the list under Security, uncheck all the Use TLS options.

    6.      Click OK.

    Now restart the computer and check if the issue still occurs.

    If the issue still persists, then I suggest that you optimize the internet explorer settings on the computer.

    Follow the steps in the link below:

    How to optimize Internet Explorer:http://support.microsoft.com/kb/936213

    If the above steps do not help you, then you may try resetting the internet explorer settings on the computer, you may download the Microsoft fix-it from the above link which automatically resets the browser settings to default settings on the computer.

    For the Bluescreen issue, we require the exact error code or error message to troubleshoot further with this issue. To get the exact error code or error message you may have to disable the automatic Feature.

    Follow these easy steps to disable the automatic restart feature for system failures.

    1.         Click Start.

    2.         Type System in Start Search.

    3.         Click on System under Control Panel.

    4.         In the task pane on the left, click the Advanced system settings link.

    5.         Locate the Startup and Recovery area and click on the Settings button.

    6.         In the Startup and Recovery window, locate and uncheck the check box next to Automatically restart.

    7.         Click OK in the Startup and Recovery window.

    8.         Click OK in the System Properties window.

    9.         You can now close the System window.

    10.       From now on, when a problem causes a BSOD or another major error that halts the system, the PC will not automatically reboot. Rebooting manually will be necessary.

    Now when the blue screen occurs make a note of the error code or error message provide us the same.

    If you are using Vista Operating System, you may refer the link below:

    Microsoft Security Bulletin MS09-007 - Important

    Vulnerability in SChannel Could Allow Spoofing (960225): **** http://www.microsoft.com/technet/security/Bulletin/ms09-007.mspx

    Swathi B 

    • Microsoft Support.

    Visit our Microsoft Answers Feedback Forumand let us know what you think.

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  2. Anonymous
    2009-12-28T14:52:41+00:00

    I am also getting multiple entries in my event log for Schannel 36888 errors.  I reviewed and followed your suggestions and still have this error reported.  This morning, in an hour's time, I have 17 new entries in my event log.  There is no "regularity" as to the time they are logged.  Some events are 3 seconds apart, some are 30 minutes apart.

    It is irritating that the events logged give me no clue as to the source (i.e. system component, driver, application, adpater, et al) or whether or not this is a "chained" event (e.g. an error somewhere else caused another component to think it has an error causing another event to be posted, etc.).

    Is there anything that can be done to trace or trap the event so I can isolate the failing component or at least figure out what is causing this?

    Sorry - additional information:

    System:  ASUS A8N SLI Deluxe, 4GB, Athlon 64 FX-60 CPU, multiple HDDs

    OS:  Windows 7 Ultimate 64-bit with the most current BIOS, drivers and maintenance available as of 25 Dec.

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  3. Anonymous
    2009-12-28T21:29:48+00:00

    I found what is responsible for my situation. I have not yet resolved it, but at least I found it. In my situation, I am getting the Schannel 36888 error because there is something wrong with my SRV record at my hosting company. The error is being generated because Outlook (2007) is connecting to a hosted Exchange server and the Autodiscovery is not functioning properly because the SRV record at my domain host (Register.com) isn't working properly. I have verified the SRV settings and they look correct however when I do an SRV lookup, no record is found. For this reason, Outlook is not connecting properly. Email is still working, but this error is also being generated.

    I don't know if this is similar to your setup Sno_Shu, but if you are using Outlook 07 and getting mail through a hosted Exchange account, you may want to look in to this.

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  4. Anonymous
    2010-09-29T11:29:09+00:00

    Thank you!

    I had the same error and couldn't find anything relevant.  In my case, it was a load of instances last night, never having seen it before.   You have explained it - I started Outlook, for the first time in probably a year or so, to see if an old friend's address was in the address book there.   The solution is simple - don't use Outlook.

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