Network icon wrong when connected with Windows 7

Anonymous
2009-10-29T13:27:39+00:00

I installed Windows 7 64 bit yesterday.  The installation went well, but when I am connected to the internet, the network icon on the taskbar says that I am not connected (has a red X through it).  When I click on the icon, it shows the correct network and shows that I am connected.

I tried to delete the connection and then reconnect but it still reads incorrectly.

Can anyone help?

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2009-10-30T02:21:19+00:00

Hi,   

Welcome to Microsoft Windows 7 Answers Forum! 

You may try the steps as below and check if the issue gets fixed,

Now try to access the program in safe mode with networking.

Follow this below provided link to start your computer in safemode with networking.

http://windows.microsoft.com/en-us/windows-vista/Advanced-startup-options-including-safe-mode

If not able to access the program in safemode with networking then you need to assign  permission because of incorrect Permission settings OR Windows WMI Control services is not functioning properly.

Inorder to troubleshoot this you need to follow the steps provided below.

1.      Right Click on Computer -> Manage

2.      Under the System Tools section, double click on Local Users and Groups

3.      Click Groups -> Right Click on Administrators -> Add to group -> Add -> Advanced -> Find now ->  

         Double Click on Local Service -> Click Ok

4.      Close all the windows reboot the computer and check the status

Note you need to disable the security software present on your computer and check for the issue.

 Because at times the security software might also cause these type of issues.

Also note you have to enable the security software on your computer after performing the troubleshooting steps.


If the above provided step doesn’t resolve the issue then you need to update your network adapter drivers on your computer and check for the issue.


http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-network-adapter-problems

Hope this information is helpful.

Thanks and Regards:

Suresh Kumar- Microsoft Support.

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  1. Anonymous
    2012-10-21T21:54:12+00:00

    I have the exact same problem, and do not know how to fix it. Can someone describe, step by step, how to fix this "red x" problem on the network adapter icon?

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  2. Anonymous
    2012-07-20T17:51:51+00:00

    Hi adypune,

    Thank you for sharing the information, your efforts to resolve this problem is very much appreciated. Please feel free to reply, in case you face any other issues with Windows in future.

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  3. Anonymous
    2012-07-20T09:13:59+00:00

    This worked for me. Steps:

    • Start button > Computer > System properties (in the blue bar near the top of the screen) > Device Manager (in the blue area at left of the screen)
    • Network adapters: double-click this entry in the list
    • Right-click Broadcom (or other internal wireless adapter) > Uninstall … BUT /!\ leave UNCHECKED the box marked “Delete the driver software for this device”
    • After uninstalling, the Device Manager list refreshes. In the blue area near the top of the screen, click Actions, then Scan for hardware changes.
    • That should reinstall the internal wireless adapter, and the device driver software for it
    • The system-tray network icon now shows 4 bars with the yellow/orange asterisk. Click that icon, click the network you want to connect to, leave the “Connect automatically” box CHECKED, and click Connect. You’ll need to provide the Network Security Key.
    • The system-tray network icon now shows the correct status. Problem solved!

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  4. Anonymous
    2012-07-05T20:12:14+00:00

    Search your computer for iconcache.db  and rename it to iconcache.db0, then reboot.

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