Hi,
Welcome to Microsoft Windows 7 Answers Forum!
You may try the steps as below and check if the issue gets fixed,
Now try to access the program in safe mode with networking.
Follow this below provided link to start your computer in safemode with networking.
http://windows.microsoft.com/en-us/windows-vista/Advanced-startup-options-including-safe-mode
If not able to access the program in safemode with networking then you need to assign permission because of incorrect Permission settings OR Windows WMI Control services is not functioning properly.
Inorder to troubleshoot this you need to follow the steps provided below.
1. Right Click on Computer -> Manage
2. Under the System Tools section, double click on Local Users and Groups
3. Click Groups -> Right Click on Administrators -> Add to group -> Add -> Advanced -> Find now ->
Double Click on Local Service -> Click Ok
4. Close all the windows reboot the computer and check the status
Note you need to disable the security software present on your computer and check for the issue.
Because at times the security software might also cause these type of issues.
Also note you have to enable the security software on your computer after performing the troubleshooting steps.
If the above provided step doesn’t resolve the issue then you need to update your network adapter drivers on your computer and check for the issue.
http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-network-adapter-problems
Hope this information is helpful.
Thanks and Regards:
Suresh Kumar- Microsoft Support.
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