Windows 7 Ultimate getting tons of CAPI2- 4107 errors in application event log.

Anonymous
2010-07-13T21:54:36+00:00

Log Name:      Application

Source:        Microsoft-Windows-CAPI2

Date:          7/11/2010 11:57:04 AM

Event ID:      4107

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:    

Description:

Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />

    <EventID Qualifiers="0">4107</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2010-07-11T16:57:04.513600000Z" />

    <EventRecordID>3251</EventRecordID>

    <Correlation />

    <Execution ProcessID="1156" ThreadID="1192" />

    <Channel>Application</Channel>

    <Computer>Kronos</Computer>

    <Security />

  </System>

  <EventData>

    <Data>http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab</Data>

    <Data>A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

</Data>

  </EventData>

</Event>

I started getting this error on July 11th at 11:57am CST.  I was doing nothing at the time other than browsing.  My computer is properly time syncing.  It appears that Microsoft is issuing a certificate with bad info, since downloading the cert myself and viewing it says that the certificate is not valid for the requested usage.  There are literally over a thousand of these errors now piled up but there seems to be no end in sight.  I tripped across them doing a weekly check of the logs.  I am experiencing no performance degradation or BSODs.  I ran "sfc /scannow" as admin and it found no problems.

The certificate is issued by Microsoft and signed by Microsoft, off of Microsoft servers.

Other places mention that the windows media player media server can cause this but their only fix is to disable the service.  Not kosher.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2010-08-24T21:07:48+00:00

Hi everyone,

For the people receiving the CAPI2 ID 11 “Failed extract of third-party rootlist…” generated in the application log:

·        Click the Pearl (Start) Orb on the Desktop

·        In the Search box typeCMD (do not hit enter)

·       Right-Click cmd.exe and selectRun as administrator

Once the Command Prompt window is open type the following command and press enter.

certutil -urlcache * delete

*Note* There is a space between * & delete

Once it has completed it should show the following:

CertUtil: -URLCache command completed successfully

If the expired certificate is cached in the system profile, then you will need to run it in the system context.

 To do this, download PsExec 

Select Open then Double click PsExec.exe

Select Extract and choose the location, (Take note of this location) make a new folder called PsTools and select Extract

Now Open the Command Prompt as the administrator and browse to the location of the PsTools folder.

So if you extracted to your Desktop the Command Prompt should look like this:

C:\Users&lt;username>\Desktop\PsTools

Type the following and hit enter:

psexec -i -s cmd.exe

A new Command Prompt window should open, from here type the following command again and hit enter:

certutil -urlcache * delete

If these steps do not work use the steps below to enable CAPI2 logging, please copy and paste the details of the error log in this thread.

Click 'Start' > Type Event in the search bar and select 'Event Viewer'

Expand 'Applications and Services Logs'

Expand 'Microsoft'

Expand 'Windows'

Expand 'CAPI2'

Select 'Operational'

On the far right pane > Click 'Enable Log'

Cody C

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Was this answer helpful?

2 people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2010-09-03T22:32:48+00:00

FYI, compliments of SBS MVP Susan Bradley...

CAPI2 errors driving you crazy? - THE OFFICIAL BLOG OF THE SBS "DIVA"

http://msmvps.com/blogs/bradley/archive/2010/09/02/capi2-errors-driving-you-crazy.aspx

~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

Was this answer helpful?

0 comments

52 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2010-08-25T16:24:41+00:00

    Hi,

    That didn't work. See my previous post for what I could extract from the CAPI2 logging event, following the post immediately above my previous one. Same error code/message, but pointing to the RAC task.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2010-08-17T18:02:02+00:00

    I no longer have these errors. The only thing that I can find is that my AVG Anti-virus / Anti-spyware detected and removed 4 infections from the Google-Chrome download cache. I presume that the infections removed were the expired certs, since afterwards the only CAPI2 activity being logged is successful certificate updates. I was unable to open these infections or upload them to AVG for analysis. So, I have no idea what the infections actually were, but since my CAPI2 errors stopped after their removal, I can only venture a guess that they were outdated certs.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2010-08-16T21:30:02+00:00

    ... You may ignore these messages ...

    Hope this information was helpful.

    Thanks and Regards:

    Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

    If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

    You're kidding right? Seriously, that's the official response?

    This issue IS being caused by an invalid root certificate update issued by Microsoft.

    See for yourself, download http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab and extract the cert, view it (double click authroot.stl) and you are presented with a clear message that states: This certificate trust list is not valid. The certificate that signed the list is not valid.

    Further examination reveals the message: The certificate is not valid for the requested usage.

    I don't know why the certificate is invalid, I don't really care, I want it fixed. The only fix is for Microsoft to issue a fixed authroot.stl (although it might need a hot fix to refresh the entire root certificate store). The real question is how did this happen (again! - something similar happend in 2008 on Vista)?

    Root certificates are essential for safe computing and being told to ignore the error is unacceptable. The scale of this screw-up is huge and fundamental to safe computing.

    So, no. That wasn't helpful.

    Was this answer helpful?

    0 comments