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original title: Pictures could not be found
I think this problem started with the new Windows Live Mail update a few days ago. Everytime my wife tries to forward one of her emails with a picture of some sort or another Mail comes back with the message
"One or more of the pictures in this message could not be found. When you send this message these pictures will not be included. Are you sure you want to send this message?"
If you answer Yes WLM does send the email and the picture(s) are there but convoluted. Is there some setting I need to change to get back to the "old" WLM.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the same problem. I beat myself into the ground trying to find a fast way to forward the email with the attached pictures but nothing easy would work. I could copy the pictures to my hard drive and then insert them into a new email but that is to much work. I switched to Microsoft Outlook. Just forwarding the message works fine there. If Microsoft Live Mail ever gets there problem fixed I might switch back.
No, it is not the correct sequence.
The problem with forwarding pictures is almost always due to the pictures (in the email to be forwarded) not actually included in the message's code (i.e. they reside on a web server which allows WLM to display them but not send them).
If the picture is not attached or inserted into the original message then the best route after opening or previewing the message desired to be forwarded
- Save the picture to a folder on the hard drive
- Click on the WLM's forward option in the message or ribbon (menu)/toolbar
- Delete the picture shown in the message
- Insert the saved picture (repeat for any other picture residing on a remote server)
- Send the message
That's an awful lot of work when someone sends me a page with 10 or 20 photos or cartoons. Since this doesn't occur with HotMail, one would think the geniuses at Microsoft would engineer the "picture saver" into its Live Mail program. There are just too many features for Email that Microsoft/Windows is trashing and making its mail programs exactly that...trash.
No, it is not the correct sequence.
The problem with forwarding pictures is almost always due to the pictures (in the email to be forwarded) not actually included in the message's code (i.e. they reside on a web server which allows WLM to display them but not send them).
If the picture is not attached or inserted into the original message then the best route after opening or previewing the message desired to be forwarded
I have the exact same problem. I sure hope it gets resolved. I really miss Outlook Express on my Windows 7 machine. That always worked fine sending pictures.
Well, none of that worked. I just received an email with a bunch of photos of cats. I clicked Ctrl A and Ctrl C. I opened a new WLM email and clicked Ctrl V. It just printed the outlines of the photos with the omnipresent red X.
Jim, check your last sentence.It says "Forward the original message, delete the picture, and paste." Is that the right sequence?
