Windows 7 Resource Monitor Not Working (No data shown)

Anonymous
2010-02-07T16:10:13+00:00

Ever since the last windows update http://support.microsoft.com/default.aspx/kb/977074  Resource Monitor is not working correctly.  Resmon.exe will run, but all data fields are empty and nothing is being monitored.

How can I fix this?

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-02-08T16:06:39+00:00

Hi pookeyhead,     

You may try the below methods one by one and check if this helps.

Method 1: Uninstall the installed update and check if the issue is resolved.

  1. Click on start button and select Control Panel>System and Security>Windows Update>View update history
  2. Click on Installed update (on top of the screen). Now right-click on kb977074 update and select uninstall.
  3. Restart your computer.

Method 2:

Check if the problem persists in safe mode (Step 1). If the issue doesn’t occur in safe mode then, perform clean boot (Step 2) on your computer.

Step 1:

Steps to boot the computer in safe mode:

  1. Restart the computer
  2. Start tapping F8 key
  3. You will get advanced boot option window
  4. Select the option “Safe mode”

Link:  http://windows.microsoft.com/en-US/windows-vista/Start-your-computer-in-safe-mode

Step 2:

Starting your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program. This kind of startup is known as a "Clean boot."

To perform a clean boot on a computer, follow these steps.

   1.    Click Start, type msconfig in the Start Search box, and then press ENTER.

   If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

   2.    On the General tab, click Selective Startup.

   3.    Under Selective Startup, click to clear the Load Startup Items check box.

   4.    Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

   5.    Click OK.

   6.    When you are prompted, click Restart.

   7.    After the computer starts, check whether the problem is resolved.

   Please monitor the system in the Clean Boot environment. If the problem does not occur, it indicates that the problem is related to one application or service we have disabled. You may use the MSCONFIG tool again to re-enable the disabled item one by one to find out the culprit.

   If your issue is resolved, follow the How to Determine What is Causing the Problem section in the KB article to narrow down the exact source.

http://support.microsoft.com/kb/331796 . Also, see the section on how to return your computer to a Normal startup mode.

Method 3: Create a new standard user account and check if it is resolved.

http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

If the new user profile resolves the issue, you can fix the corrupt profile, and re-install the applications and programs.

http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile

You may also have a look at the similar issue.

http://social.technet.microsoft.com/Forums/en/w7itprogeneral/thread/3c30b987-6c41-426c-ab94-279bdf255b4a

Method 4: Perform system restore on your computer.

System restore will take your computer to pervious state when it was not facing such problem, this can be done by selecting the proper restore point.  

To restore the operating system to an earlier point in time, follow these steps:

1. Click Start, type system restore in the Start Search box, and then click System Restore in the Programs list.

If you are prompted for an administrator password or confirmation, type your password or click Continue.

  1. In the System Restore dialog box, click Choose a different restore point, and then click Next.
  2. In the list of restore points, click a restore point that was created before you began to experience the issue, and then click Next.
  3. Click Finish.

For more information visit http://support.microsoft.com/kb/936212/

Hope this information is helpful.

Umesh P - Microsoft Support

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43 additional answers

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  1. Anonymous
    2015-06-17T23:10:52+00:00
    1. Make sure your "Theme" service is running
    2. Then "System Properties" -> "Advanced" -> "Performance"
    3. Make Sure "Use Visual Styles on windows and buttons" is checked.

    If failed, repeat to 1-3 or restart. It should be fixed

    I tried this and it did the trick: Resource Monitor was back again.

    Afterwards I unchecked this option and RM was still working. When I exited  Resource  Monitor and started it again, it didn't work with the option unchecked.

    I suppose that in this stream of workarounds there are enough clues for fixing this problem properly.

    So Microsoft folks, thanks for letting us to experiment, have lots of fun and debug your system and programs.

    We don't have any other entertainment anyway!

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  2. Anonymous
    2015-06-14T18:06:50+00:00

    Hi pookeyhead,     

     

    You may try the below methods one by one and check if this helps.

    Method 1: Uninstall the installed update and check if the issue is resolved.

     

    1. Click on start button and select Control Panel>System and Security>Windows Update>View update history
    2. Click on Installed update (on top of the screen). Now right-click on kb977074 update and select uninstall.
    3. Restart your computer.

     

    Method 2:

     

    Check if the problem persists in safe mode (Step 1). If the issue doesn’t occur in safe mode then, perform clean boot (Step 2) on your computer.

     

    Step 1:

     

    Steps to boot the computer in safe mode:

    1. Restart the computer
    2. Start tapping F8 key
    3. You will get advanced boot option window
    4. Select the option “Safe mode”

     

    Link:  http://windows.microsoft.com/en-US/windows-vista/Start-your-computer-in-safe-mode

     

    Step 2:

     

    Starting your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program. This kind of startup is known as a "Clean boot."

     

    To perform a clean boot on a computer, follow these steps.

     

       1.    Click Start, type msconfig in the Start Search box, and then press ENTER.

     

       If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

     

       2.    On the General tab, click Selective Startup.

       3.    Under Selective Startup, click to clear the Load Startup Items check box.

       4.    Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

       5.    Click OK.

       6.    When you are prompted, click Restart.

       7.    After the computer starts, check whether the problem is resolved.

     

       Please monitor the system in the Clean Boot environment. If the problem does not occur, it indicates that the problem is related to one application or service we have disabled. You may use the MSCONFIG tool again to re-enable the disabled item one by one to find out the culprit.

     

       If your issue is resolved, follow the How to Determine What is Causing the Problem section in the KB article to narrow down the exact source.

    http://support.microsoft.com/kb/331796 . Also, see the section on how to return your computer to a Normal startup mode.

     

    Method 3: Create a new standard user account and check if it is resolved.

    http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

     

    If the new user profile resolves the issue, you can fix the corrupt profile, and re-install the applications and programs.

    http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile

     

    You may also have a look at the similar issue.

    http://social.technet.microsoft.com/Forums/en/w7itprogeneral/thread/3c30b987-6c41-426c-ab94-279bdf255b4a

     

    Method 4: Perform system restore on your computer.

     

    System restore will take your computer to pervious state when it was not facing such problem, this can be done by selecting the proper restore point.  

    To restore the operating system to an earlier point in time, follow these steps:

     

    1. Click Start, type system restore in the Start Search box, and then click System Restore in the Programs list.

     

    If you are prompted for an administrator password or confirmation, type your password or click Continue.

     

    1. In the System Restore dialog box, click Choose a different restore point, and then click Next.
    2. In the list of restore points, click a restore point that was created before you began to experience the issue, and then click Next.
    3. Click Finish.

     

    For more information visit http://support.microsoft.com/kb/936212/

     

    Hope this information is helpful.

     

    Umesh P - Microsoft Support

    MS W-7 Resource Monitor: Resmon.exe will run, but all data fields are empty and nothing is being monitored.

    Resmon.exe yields: “Resource Monitor" frame & toolbar only, body of frame is blank.

    1. Using Resource Monitor, Ver 6.1.7600.16385

    2. Have Tried:

     a. Restore Default Settings, No Joy!

     b. Start Monitoring, No Joy!

     c. Uninstall the Installed Update, Difficult to Do, Downloaded Tons of MS Updates since this Problem Started.

     d. Safe Mode, No Joy!

     e. Create a New Standard User Account , No Joy!

     f. Perform System Restore: Difficult to Do, Just Too Many System Restore Points to Select from since this Problem Started.

     g. Personalize: Click on Display Menu and  Change Back Size Items to 100% (Default), No Joy!

    3. All else failing to correct this W-7 error, I'm ready to try "BitMeter 2" (http://download.cnet.com/BitMeter-2/3000-2381\_4-10398686.html#editorsreview)

    4. From codebox: BitMeter 2 is a bandwidth meter, it allows you to visually monitor your Internet connection by displaying a scrolling graph that shows your upload and download speed over time.

     a. Use: Resource Monitor.

     b. CNET Download Editors' Rating: 4, Excellent

     c. Average User Rating: 3.9 out of 145 votes 

     d. Version:  3.6.0.18561

     e. Total Downloads: 406,683

     f. Date Added: Apr. 14, 2015

     g. Price:  Free

     h. File Size:  1.35MB

     i. Platform:  Windows 7

     j. Product ranking: #3 in Miscellaneous

     k. Editors' Review:  "...handy program for monitoring your PC's bandwidth usage.... You can view summaries of network activity with hourly, daily, and monthly breakdowns, or receive audio notifications that can be set by transfer size and direction. This freebie is easy enough for any user looking for a simple and effective tool for monitoring network activity.

    5. Question: Has any Forum member used "BitMeter 2" or any other non Microsoft freeware Resource Monitor?

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  3. Anonymous
    2015-02-21T18:56:58+00:00

    I agree with all that you've said. Windows 7 Basic Mode seems to work, as well.

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  4. Anonymous
    2015-02-21T18:47:44+00:00

    Only a partial fix. Resource monitor shows up, but all icons, Taskbar etc. are much too small.

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