Widcomm Uninstalltion wipes out the computer. New Virus or Windows Voulnerability.

Anonymous
2010-07-09T05:33:11+00:00

VERY SERIOUS BUG/VULNERABILITY WIDCOMM BLUETOOTH SOFTWARE

Uninstalling Widcomm bluetooth software from control panel wipes out all data, programs and the boot sector on the computer.

I have tried to report this to microsoft but can't find out how. Please report this to the appropirate department.

I have windows 7 home premium. I tried to update my widcomm bluetooth software by downloading and installing the upgrade. The installation fails giving error 1935. After that the existing widcomm software becomes nonoperational. I tried to uninstall the widcomm bluetooth software from control panel the message "please wait while windows configures Bluetooth software". As it works all files from the hard drive are deleted, the desktop becomes empty, all open programs are deleted, all app data is deleted, the start menu becomes empty and finally it asks to reboot. After reboot the computer gives boot error message and does not boot up.

I had to install windows again to get the computer working. All data was lost. The anti virus was up to date and recent scans were all good. Windows was up to date. It appears that the error is from windows uninstaller some how going haywire when trying to remove widcomm bluetooth software. After restoring my computer I installed widcomm bluetooth software, copied the hard drive and tried to uninstall widcomm again. Results were exactly the same and I got screen shots from the beginning to the end. I have tried it on multiple computers with the same results (cloned the disk before)

Windows for home | Previous Windows versions | Windows update

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Anonymous
2011-02-05T00:50:32+00:00

Hi widcommbug,

yes, things are getting wild here...I don´t know why.

Maybe I can help you, here is what I did- and it worked:

  1. I´ve deinstalled all versions of widcomm bluetooth software with the windows program deinstallation in the system tools.
  2. I´ve restarted the PC
  3. I´ve cleaned up the registry with a tool (I do not rely on any, I´ve used registry mechanic, which is the same as Norton Utillities 14- but it works more or less)
  4. I´ve downloaded the latest version of widcomm bluethooth software here:

http://forum.gsmhosting.com/vbb/f237/widcomm-bluetooth-driver-6-4-0-670-a-1197332/ 

click on "deposit files", and you´ll get version 6.3.0.7000 of Lenovo widcomm bluetooth software which is the same

as original widcomm bluetooth.

  1. Download it.
  2. Extract it to a folder
  3. Only use the file Broadcom_Bluetooth_6.4.0.670.exe out of the zip archive. Drop the rest.
  4. If you´ll click on this .exe file you´ll only get some weird screen all filled up with ????, so you´ll have to use a different way:
  5. Exctract Broadcom_Bluetooth_6.4.0.670.exe once again to a folder and then click on the file setup.exe

Then, the software will install correctly.

Well, this is weird, agreed. I found it out only a few trials. Remember, this software is leaked from Lenovo, but

it is the latest version I found, it is 100% Widcomm Bluetooth Software.

Here you have prove of what Widcomm is doing:

It does not provide the latest widcomm bluetooth software for free, but only for notebook manufacturers.

Widcomm doesn´t give a single hint on this policy on their homepage- private customers seem to be

unimportant for Widcomm- and still no amendment with the update bug in this software- really poor.

But no way to kid me.

BR

Andy

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  1. Anonymous
    2012-01-13T04:26:27+00:00

    Chad,

    You should be able to contact Sony Customer Support and order a set of recovery discs from them. They should be substantially less expensive then purchasing a new copy of Windows 7 from a retail store or from Microsoft. I had to resort to a full restore to fix my issue with this, as there was no way to fix the damage done by the uninstall failure.

    David

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  2. Anonymous
    2012-01-13T04:28:08+00:00

    Pete,

    Uninstalling via control panel prior to running the Widcomm software should be safe. After restoring the computer that had been wiped out by the Widcomm uninstaller, I uninstalled using the Control panel and then was able to successfully install the Widcomm update without any further issues.

    David

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  3. Anonymous
    2012-01-13T05:23:12+00:00

    Cool. Thanks. I *might* give it a whirl soon and I'll report back.

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  4. Anonymous
    2012-02-24T06:52:35+00:00

    Are you serious?  I will never install anything on my computer again from widcomm or is it broadcom?  I had a pop up that I needed to update my bluetooth software from broadcom and followed through with that.  After the install that had no problems it ask me to reboot the computer and I did.  The computer displays the motherboard screen and then reboots continuously until I stop it.  I can't get into cmos or anything.  That is all I have left.

    I have no idea how to get back into my computer.  I never had anything like this that I could not recover from.

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